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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,433 Reviews

5,433 Reviews of Acura Of Pembroke Pines - Service Center

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September 04, 2023

Jean Luis has always been an excellent service advisor. One the ball and the work is done in a quick and efficient manner. More

by BR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Acura Of Pembroke Pines responded

Thank you for the 5-star rating! We're delighted to know that Jean has been providing excellent service at Acura of Pembroke Pines. We always aim for efficiency and quality in our work! Have a great ride!

September 04, 2023

exelente servicio y atencion muchas gracias ,siempre en todos los servicios la atencion personalisada es exelente More

by MDJOSE69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Acura Of Pembroke Pines responded

¡Muchas gracias! ¡Esperamos verte de nuevo la próxima vez! - Acura of Pembroke Pines

September 04, 2023

First, just want to say that this review should NOT reflect on the Service advisor But the team of mechanics is a different story. I had problems when I first got the car had to come back several tim More

by divingsofla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Acura Of Pembroke Pines responded

Thank you for the review. We're disappointed to hear that you're not satisfied with the service provided by our team and encourage you to please contact our Service Department at (877) 468-9930 if you'd like to discuss these concerns in greater detail. Thanks again.

September 03, 2023

It is always a total satisfaction when I take my car to service. Emilio, my advisor is always taking of me as a customer. He is very professional and dedicated. He is a plus for Acura of Pembroke Pines. More

by RODITLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio
Sep 05, 2023 -

Acura Of Pembroke Pines responded

We're delighted to know that you've consistently had great service experiences with Emilio and our team at Acura of Pembroke Pines. Thank you for your loyalty and feedback! See you next time. Safe travels!

September 02, 2023

Prompt service Jean Louis is excellent He explains all that was done to the vehicle to keep it running in optimal shape More

by drhusmankhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Acura Of Pembroke Pines responded

We're glad to know Jean Louis provided you with excellent service at Acura of Pembroke Pines. We always aim for transparency and keeping your vehicle in top shape! We'll see you next time!

September 01, 2023

Service Manager Jordan was exceptional! I previously brought my car for an ongoing starter problem but the tech was not able to diagnose any problems. I escalated to Jordan on the issue a More

by DHUNG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Acura Of Pembroke Pines responded

We're glad to know that Jordan was able to assist with your starter issue at Acura of Pembroke Pines. Our team always aims for exceptional service and it's great knowing we've earned your future business! Thanks for the review!

August 31, 2023

Serviceman was polite and helpful! The wait time was shorter then in the past coffee was great! More

by RSHULAMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Acura Of Pembroke Pines responded

Thank you for the 5-star rating! We're glad Jean provided polite and helpful assistance during your visit! We'll see you next time! Safe travels! - The Acura of Pembroke Pines Team

August 31, 2023

Always a great place to get your car repaired knowing it is done correctly with a piece of mind More

by BKOUL66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilo Gonzalez service writer 5 star
Sep 01, 2023 -

Acura Of Pembroke Pines responded

Thank you for leaving us this five-star review and appreciation for our service team at Acura of Pembroke Pines. We appreciate it! We'll see you next time!

August 30, 2023

Good experience! Marco is a true professional who made the whole process easy. Making them my go to service dealer. thanks More

by MARIO23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Acura Of Pembroke Pines responded

Hey Mario, we're glad to know Marco made your experience at Acura of Pembroke Pines a good one! We appreciate you choosing us as your go-to service dealer. Thanks for the review!

August 30, 2023

Very prompt didn’t have to wait long the service attendant was great he explained every to me in detail More

by ABIEBABI26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Acura Of Pembroke Pines responded

We're glad to know you had a prompt service experience with our team at Acura of Pembroke Pines. Thank you for choosing and sharing your feedback! We'll see you next time. Safe travels!

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