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Acura by Executive
North Haven, CT
984 Reviews
As part of the Executive Auto Group, Acura by Executive gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Acura by Executive to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 984 reviews
June 27, 2019
Wasted Time Everyday an email from yet another Sales Manager. Everyday. Yet when I get there, car is not there. "it was sold this morning" .....then COMMUNICAT Everyday an email from yet another Sales Manager. Everyday. Yet when I get there, car is not there. "it was sold this morning" .....then COMMUNICATE with the customer and don't waste their time Do yourself a favor....find another Acura dealer. And they talk to you like their doing you (the customer) a favor. Oh please Nobody cares about 'the executive dealership experience'.... nobody cares. I'm there to buy a car period. lets test drive, talk numbers and thats it. More
by AJB710
Employees Worked With
Manny, other 'sales managers'
June 22, 2019
Excellent service and sell service I have used this dealership for car service for years and the service persons always friendly and explained the areas needing service using graph and I have used this dealership for car service for years and the service persons always friendly and explained the areas needing service using graph and overall car multiple points check results. This time I decided to buy a new car, I visited this dealer and I have to say the car sells itself but the sell person are friendly and knowledgable. More
by SMW
Employees Worked With
Mr. John Torres
June 17, 2019
Executive Acura Saved My Life! For over a month trying to get out of a 2015 BMW that was sitting in a bunch of negative equity I was coming to the conclusion that this car would be For over a month trying to get out of a 2015 BMW that was sitting in a bunch of negative equity I was coming to the conclusion that this car would be doing nothing but ruining my life. I walked into Executive Acura of north Haven and was quickly introduced to John Brandi in sales who from the very beginning would stop at nothing to get me into a car ASAP! I explained to John and Acura that my bmw had to go and that I would like to get into something nice and new and a lease which he told me would be my best option. After being turned down from multiple credit unions on refinancing my car to dealers trying to scam me I felt so comfortable with John and Acura. They offered me a completely transparent leasing experience. Made me feel comfortable and walked me through every single step of the way to get me in my new car. John not only helped get out of my negative equity and into a brand new 2019 Acura ILX A Spec but he fixed and changed my life. Once my lease is up I’ll be on a new clean slate and onto a better financial future! The service and friendliness i experiences here was unlike any other car experience I’ve ever had. I felt like family. And I’m now in good hands. From getting the car in brand new and cleaned up ready to go down to the nitty gritty John and the team over at Acura did the best i think anyone could for me and my situation. He has made my life easier in so many ways now and i would highly recommend stopping by and dealing with the best Acura Dealer in CT and going to see John for your new or used Acura! More
by Djstan
Employees Worked With
John Brandi
April 02, 2019
Excellent! I left well-informed, confident, and happy! Joanne was so great! Really took time to teach me about the car, which was very helpful. She was friendly and patient. John and Steve were also excell Joanne was so great! Really took time to teach me about the car, which was very helpful. She was friendly and patient. John and Steve were also excellent, and I will certainly recommend this Acura dealer to my friends! More
by Kasey3
Employees Worked With
Joanne, John, Steve
March 09, 2019
Amazing experience I went to trade in my old vehicle. I was very nervous going in. That quickly went away once John Brandi and Jon Appuzzo helped me out. They were great I went to trade in my old vehicle. I was very nervous going in. That quickly went away once John Brandi and Jon Appuzzo helped me out. They were great, made me feel welcome and it was worry free. Steve was also great and made the paper work as easy as ever. Love this place More
by SeanSaint
Employees Worked With
John Brandi, John Appuzo, Steve Dolan
January 02, 2019
Love this dealership Service department is knowledgeable and their customer service is top notch. Have driven an acura for 20+ years all purchased from the same sales pers Service department is knowledgeable and their customer service is top notch. Have driven an acura for 20+ years all purchased from the same sales person, Joanne. More
by Satisfied Customer
Employees Worked With
Todd, Mike and Joanne
November 02, 2018
Beautiful car, nice dealership I purchased a 2015 MDX that was absolutely beautiful for a fair price. It was a little challenging getting the paperwork back and forth for an out of I purchased a 2015 MDX that was absolutely beautiful for a fair price. It was a little challenging getting the paperwork back and forth for an out of state purchase. They could improve this. More
by TomJC
Employees Worked With
Manny
May 10, 2018
xxxx them Worst place ever never again will I waste my time here I regret the purchase I made here they are super unprofessional and lack communication skills Worst place ever never again will I waste my time here I regret the purchase I made here they are super unprofessional and lack communication skills More
by Fthem
Employees Worked With
All
April 24, 2018
Purchase Working with Manny was great. He had a great knowledge of the Acura MDX I purchased. Manny made the process very easy. Also, Thanks to the two young m Working with Manny was great. He had a great knowledge of the Acura MDX I purchased. Manny made the process very easy. Also, Thanks to the two young men Terrell, unable to remember the name of the very nice young man who showed me various features of my MDX after my purchase. I will use Executive Acura of North Haven again. Thank you! More
by Janice
Employees Worked With
Manny, Terrell and one other young man( all very pleasant) to work with.
March 20, 2018
Best Salesman Personality & Energy I’ve been purchasing vehicles for over 40 years from Honda, Toyota, Lexus, Porsche’s, Mercedes and more and by far this young guy drive and energy is I’ve been purchasing vehicles for over 40 years from Honda, Toyota, Lexus, Porsche’s, Mercedes and more and by far this young guy drive and energy is incomparable, he mentioned being new and he will go very far with his attitude great guy made my wife laugh and that’s very rare for a stranger to do. We love the vehicle please see TERELL for a great experience at Acura by Executive in north haven. More
by gregMercedes66
Employees Worked With
Terell wright
