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Acura by Executive

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.9
1,169 Reviews
As part of the Executive Auto Group, Acura by Executive gives customers the Best Price First. With non-commissioned sales people, no haggling, and a satisfaction guarantee allow Acura by Executive to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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527 Washington Ave

North Haven, CT

06473

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Showing 1,169 reviews

July 06, 2026

Professional and great customer service. I got an oil change and I didnt wait long. Great service and Professional employees. More

by angeljoel2010
Recommend Dealer
Yes
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Jul 06, 2026 -

Acura by Executive responded

Thank you for noting our team’s professionalism and prompt assistance. We’re pleased your Acura RDX oil change was completed quickly and met your expectations.

July 04, 2026

Spencer was honest from the start and communicated frequently... I had to wait for a part and there was a delay. Acura was very accommodating More

by nybluefan1013
Recommend Dealer
Yes
Employees Worked With
Spencer Berty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer Berty
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Jul 04, 2026 -

Acura by Executive responded

We appreciate you recognizing Spencer’s honesty and frequent updates. We’re glad our team could accommodate you during the parts delay. Thank you for the five-star review.

July 03, 2026

Everyone was so friendly and knowledgeable. Joann is the absolute best! 5 Stars all around. More

by GINAGIRL916
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JoAnn Gradzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Leninger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2026 -

Acura by Executive responded

Thank you for highlighting our team’s friendly and knowledgeable approach. We’re thrilled that JoAnn stood out and made your visit exceptional. Enjoy your Hyundai Tucson and we hope to assist you again soon.

July 01, 2026

The experience was professional and welcoming. There was no upselling and that speaks volumes for the integrity of the dealership. More

by jcarroll1906
Recommend Dealer
Yes
Employees Worked With
Spencer Berty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer Berty
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Jul 02, 2026 -

Acura by Executive responded

Thank you for sharing your experience with your Acura MDX service. We’re glad our professional and welcoming approach met your expectations and that our transparent process stood out. Spencer and our team look forward to assisting you again.

July 01, 2026

Very organized, clean and the staff was very professional and friendly. As soon as I beeped my car horn, I was immediately allowed to enter the building. More

by Adamayb49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2026 -

Acura by Executive responded

Thank you for praising our team’s professionalism and the smooth entry process. We’re glad your Acura RDX service visit felt organized and welcoming. We’ll share your kind words with John.

July 01, 2026

Pleased with my service, and the help with my Aura rep always good with help More

by samj.porter04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2026 -

Acura by Executive responded

Thanks for the 5-star rating! We’re glad the service on your Acura RDX went smoothly and that John provided the support you needed. We look forward to your next visit.

June 30, 2026

My brakes on my Acura rdx are making a noise and they have not been able to correct the problem not happy the year 2024. More

by SHELLEYGOULD523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Nguyen
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2026 -

Acura by Executive responded

We're sorry that you didn't have a completely satisfying experience, Shelley. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

June 30, 2026

Friendly staff. Service was thorough and efficient. Nice waiting area and private space to do work while waiting. More

by Khmesq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Berty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2026 -

Acura by Executive responded

We appreciate you choosing us for your Acura MDX service. Our team is glad the friendly approach and thorough, efficient service addressed your needs. We’re also happy the waiting area and private space kept you comfortable and productive.

June 29, 2026

Positive Great explanation of everything I had wrong with the car He was very professional and courteous More

by Ffonzy0111
Recommend Dealer
Yes
Employees Worked With
Forget his name
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Jun 29, 2026 -

Acura by Executive responded

Thank you for highlighting how clearly we explained your TLX’s issues and for recognizing our courteous service. It’s great to know we could keep you informed throughout. We look forward to assisting you again.

June 29, 2026

John Nguyen Excellent customer service. John Nguyen was very attentive and professional. He addressed ALL of my questions and concerns. This is by far the best service I've gotten dealing w More

by fzymiko
Recommend Dealer
Yes
Employees Worked With
John Nguyen
Report | Print
Jun 29, 2026 -

Acura by Executive responded

We’re thrilled our Service Department could provide attentive and professional support for your Acura RDX. It’s wonderful to know all your questions and concerns were fully addressed. Thank you for trusting us with your vehicle and we look forward to assisting you again.

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