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Acura by Executive

North Haven, CT

4.9
1,185 Reviews
As part of the Executive Auto Group, Acura by Executive gives customers the Best Price First. With non-commissioned sales people, no haggling, and a satisfaction guarantee allow Acura by Executive to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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527 Washington Ave

North Haven, CT

06473

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Showing 1,185 reviews

September 11, 2026

Great team, very responsive and always provide the information on issues and solutions concisely. Done More

by DanielE
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Heath
Sep 11, 2026 -

Acura by Executive responded

Hearing that you found our team responsive and appreciated our concise explanations means a lot to our service department. Thank you for trusting us with the service on your Acura MDX, and we’re here whenever you need us.

September 11, 2026

Great team, very responsive and always provide the information on issues and solutions concisely. Done More

by DanielE
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Heath
Sep 11, 2026 -

Acura by Executive responded

Knowing that you found our service team responsive and to the point in explaining issues and solutions means a lot to us. We’re pleased we could provide clear information during the service on your Acura MDX.

September 08, 2026

Ruth, my 2013 Acura RDX with over 282,000 miles continues to run like she’s brand new, and that’s because of the exceptional service I consistently receive from Jon and Terence at the Acura dealership. Their More

by Andreaandbritt
Recommend Dealer
Yes
Employees Worked With
Jon ( Advisor)and Terence (Mechanic)
Sep 08, 2026 -

Acura by Executive responded

Your note about how your Acura RDX still feels like new after 282,000 miles highlights the value of dedicated service at every visit. Knowing our technicians’ honesty and expertise have kept your vehicle solid and reliable means a great deal to our service department. We appreciate you recognizing the consistency and care we deliver, from routine maintenance to high-mileage support.

September 07, 2026

All necessary work was explained, and completed on time. Michael checked in regularly, and kept me updated on the progress. A very positive repair! More

by TONY
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Heath
Sep 07, 2026 -

Acura by Executive responded

Knowing that the work on your MDX was explained clearly and completed on time is rewarding. Hearing that you found our explanations clear and appreciated Michael’s updates means a lot to our service team.

September 06, 2026

Felt rushed and was an inconvenience to them That's it That's it,.all the end Ok More

by DSHOPPY
Recommend Dealer
No
Employees Worked With
Dustin Deprey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Deprey
September 02, 2026

Dealership was good however, I still hear the noise as if my car is gonna break on driver side. Not as bad but still there's More

by Vinise78
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Heath
August 19, 2026

As a long time customer I keep returning because of the great customer service and support I have received since 2014 and continue to keep Acura by Executive servicing our car! More

by GMCUMM
Recommend Dealer
Yes
Employees Worked With
Spencer Berty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer Berty
Aug 19, 2026 -

Acura by Executive responded

Your note about returning since 2014 highlights how our service department strives to earn your trust with every visit. Knowing you continue to rely on our service department for your Acura TSX’s care means a lot to us.

Aug 19, 2026 -

GMCUMM responded

Cheers

August 19, 2026

You cannot ask anything better than customer service. It’s unbelievable. Mike did an amazing job. Thank you so much. More

by Minnocci72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Berty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2026 -

Acura by Executive responded

Knowing that our customer service exceeded your expectations is rewarding for our service team. Your praise and five-star rating mean a great deal to us.

August 13, 2026

i was very pleased that they replaced my recently purchased front tire at no charge. More

by BSIMON8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Berty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2026 -

Acura by Executive responded

Hearing that replacing your front tire at no charge pleased you means a lot to our service team. Thank you for trusting us with your Acura TLX.

August 07, 2026

My car is still leaking transmission fluid and they cannot get me in until next week. They had my car for about 10 days. More

by Jenntousignant
Recommend Dealer
No
Employees Worked With
Spencer Berty
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer Berty
Aug 10, 2026 -

Acura by Executive responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, Jenn, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

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