
Acura by Executive
North Haven, CT
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Excellent!!! From the front office reception (Judy) to my sales person (Joann) everything was excellent. No pressure, made cost fit my budget. This is a great plac From the front office reception (Judy) to my sales person (Joann) everything was excellent. No pressure, made cost fit my budget. This is a great place to visit if you are in the market for an Acura!! More
Car purchase Amazing experience, the sales staff is very friendly and knowledgable. I will recommend the dealership to my family and friends. I Will buy my next ve Amazing experience, the sales staff is very friendly and knowledgable. I will recommend the dealership to my family and friends. I Will buy my next veichle from Acura by executive More
Acura by Executive, Love our Car! Stellar consumer experience! Staff and service outstanding especially JoAnn Gradzik who spent time with us, answered questions. Never felt pressured, Stellar consumer experience! Staff and service outstanding especially JoAnn Gradzik who spent time with us, answered questions. Never felt pressured, nor rushed toward a decision. More
No Complaints!!! Acura by Executive is my go to place for car maintenance and just recently became the dealership where I purchased a used 2011 Acura TL. The service w Acura by Executive is my go to place for car maintenance and just recently became the dealership where I purchased a used 2011 Acura TL. The service was top notch, smooth and painless. My original intention was to go in for an oil change on my 05 Acura TL. When I realized that the service center was closed for the day I decided to peruse the used car lot and I was greeted by William Carmon who told me about a used TL that had recently came in. I had no intention of purchasing a vehicle, but the deal that they gave me was too good to pass up. Four days later, I drove off the lot in my "new" car. I will definitely be going back for maintenance and when I am ready to purchase a new vehicle Acura by Executive will be my first stop! More
We've been customers of Acura by Executive for a number of years, having bought and serviced several program cars there. One of the reasons we decided to purchase our new Acura MDX from Executive wa number of years, having bought and serviced several program cars there. One of the reasons we decided to purchase our new Acura MDX from Executive was that we feel their service department is excellent. After our recent new car buying experience, we are just as enthusiastic about our purchase experience. We worked with William Carmon who welcomed us in a genuinely friendly manner as we explored the different models. After we decided on a 2014 Acura MDX he guided us through the purchasing process and offered us a great price for our used Acura. Throughout, William's extensive knowledge, professionalism, and relaxed and friendly attitude made the often challenging process of purchasing a new car easy and stress-free. In addition, he spent a lot of time helping us use the sophisticated technology/navigation package that came with our car; and encouraged us to stop by any time for further instruction. The other members of the Acura team that we dealt with: John Apuzzo General Manager, and Gary Secula Financial Manager were also most helpful and personable. We highly recommend Acura by Executive for both service and sales. More
Picked up my vehicle yesterday after having it properly fixed at another dealership. I also had a new issue with the vehicle showing airbag warning lights. The dealership found that the ground wire in th fixed at another dealership. I also had a new issue with the vehicle showing airbag warning lights. The dealership found that the ground wire in the airbag / steering wheel was torn from when Acura by Executive installed the heated steering wheel on my 2014 MDX. This was fixed properly by the other local Acura dealer. Thankfully I did not have an accident, because who knows if my airbag would have deployed with this problem! This issue has been documented and I am in contact with Acura about filing a complaint against Acura by Executive for its poor quality service department. More
Acura by executive , as good as it gets . Very fast and accurate diagnosis . The service advisor and techs where extremely helpful , what other service shop could not pin point on my car , they did. Happy accurate diagnosis . The service advisor and techs where extremely helpful , what other service shop could not pin point on my car , they did. Happy customer and will be returning for all service needs. Thank you # Acura by Executive. More
I contacted John Apuzzo, General Manager, about another problem I had with my MDX. He said he would not allow me to come back to the dealership because I provided a negative rating on this web page and th problem I had with my MDX. He said he would not allow me to come back to the dealership because I provided a negative rating on this web page and that he would not want another one if I came back and had more bad service. If John really knew the meaning of good customer service, he would have seen it as an opportunity to make things right with his customer and if he did, I would have provided an excellent review. I did take the MDX to another dealer, which not only addressed the new problems, but also fixed the old problems Acura by Executive refused to correct. I hope this information is helpful for others when they decide to shop for an Acura or service their vehicle. More
I was shopping for a 2014 MDX. First went to MIlford Acura and spoke to a salesperson at that location that did not appear to have much experience in the Acura product, was less than professional and ca Acura and spoke to a salesperson at that location that did not appear to have much experience in the Acura product, was less than professional and came across much to agressive for someone who clearly had little product knowledge. A friend recommended I go to North Haven, since he had a good experience here. I went and was greeted by a very professional and very polite salesperson named Bana Azhari, who immediately made me feel comfortable, but did not "charge" at me as soon as I walked in and she did not "pressure" me to purchase anything. I informed her that I was interested in the MDX and I was immediately impressed with her dept of knowledge of the vehicle. While I had already researched the car and thought I knew all about the product, I realized that she was so advanced in her product knowledge that by the time she finished decribing all the benefits of the vehicle and taking it for a test drive with me, I was already sold on her and the dealership. She, along with the GM, worked out a 36 month lease with a payment plan I could live with and I honestly couldn't be happier with the entire experience I ahd at Aruca by Executive. In fact, I will looking to Purchase or Lease a new Mazda for my 16 year old daughter soon and as a result of my experience with Ms. Azhari, I will be going to see her for this vehicle as well, as Executive also has a Mazda dealership and I will work through her for the referral. For all the aforementioned reasons, I certainly would not hesitate to recommend this dealership to my frineds, family and colleagues as a result of my experience with the MDX Lease. -John Izzo / Ansonia, CT More
Great new car buying experience, Bana and Gary helped make my wife's birthday surprize the best ever, they both participated in the planning and execution of the event, price was great and both were help make my wife's birthday surprize the best ever, they both participated in the planning and execution of the event, price was great and both were helpful and knowledgeable. Thanks Gary and Bana!!! More