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Acura by Executive - Service Center

North Haven, CT

4.9
781 Reviews
Today: 7:00 AM - 5:30 PM Closed Now
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781 Reviews of Acura by Executive - Service Center

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September 04, 2024

I have been having my car serviced there for over 10 years and the service has been good. expensive but good. More

by guest2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Sep 04, 2024 -

Acura by Executive responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nick and our team met your expectations. Thank you again for choosing Acura by Executive. We look forward to having you as one of our valued customers for many more years to come!

More
September 04, 2024

Easy purchase. I showed up, met with John Torre, went for a ride, negotiated a price, and drove home the next morning with a fair deal. No xx. More

by vincentpanuccio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josue Rolon
Sep 04, 2024 -

Acura by Executive responded

Vincent, Thank you so much for your kind words for John and our team and for taking the time to leave us this wonderful feedback!

September 02, 2024

Very knowledgeable and easy to work … no pressure and good suggestions.. will use again in the future More

by Lou.buccini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Acura by Executive responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Lou, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

August 28, 2024

Nick is a master of his trade and industry. He balances the needs of the business with the needs of his customers. More

by Orange RDX Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Aug 29, 2024 -

Acura by Executive responded

Thank you for taking the time to share your thoughts on working with Nick and our team. We're glad to hear we delivered such a great experience!

August 27, 2024

Acura by Executive has been my dealer and service venue for about 30 years. Over this period I have consistently received quick appointments, work done on time, and work well done, as well as the little f More

by robert_w_grzywacz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
Aug 27, 2024 -

Acura by Executive responded

Thank you so much for your kind words, Robert! We appreciate your loyal business and look forward to serving you in the future!

August 26, 2024

I brought my car in without an appointment due to an emergency problem and they took my car right in and had it fixed and ready for me the next day. I take my car to Acura for all its needs and I am ver More

by dempster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Acura by Executive responded

Thank you for choosing Acura by Executive. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 26, 2024

Booking the appointment and scheduling a loaner was quick and the service was completed faster than expected. More

by DAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Acura by Executive responded

Thanks, Dave, for sharing your thoughts about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

August 22, 2024

I don’t have much to say but Acura in north haven is the place to be! More

by Mangzz32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
2.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Aug 22, 2024 -

Acura by Executive responded

Thank you for taking the time to share your thoughts on working with our team. Please let us know if there's anything we can do to improve your experience!

August 21, 2024

the additional services of free change oil and check ups I received after the recall service are great. A loaner vehicle was issued to keep me going ad my vehicle was undergoing the inspection and maintenan More

by ronelgellez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Acura by Executive responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John and our team met your expectations. Thank you for choosing Acura by Executive, we look forward to having you as a valued customer for many years!

August 19, 2024

Customer service was excellent. . gave me updates while I waited ..had a comfortable service waiting area with amenities.. car was done before suggested time from the dealer More

by Johnny Brooks Jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I believe Chris worked on my car, Nick Lavacca
Aug 19, 2024 -

Acura by Executive responded

Thank you, Johnny, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

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