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Michael Heath

Overview Reviews (572) Inventory (100)

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Michael Heath

Service Advisor

Acura by Executive

527 Washington Ave
North Haven, CT 06473

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4.9

572 Reviews

Overview Reviews (572) Inventory (100)

Dealership Experience

11 yrs, 5 mos

Industry Experience

11 yrs, 5 mos

Languages Spoken

English

4.9

572 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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572 Reviews of Michael Heath

September 18, 2026

Dealership Rating

Employee Rating

Outstanding service highly communicative extremely professional courteous would recommend anyone to get there future services from this dealership professional courteous would recommend anyone to get there future services from this dealership More

by Ccolon1204

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Spencer Berty , Spencer

Sep 18, 2026 -

Acura by Executive responded

Knowing that you found our communication clear and our team professional and courteous is truly rewarding. We’re glad our service department could deliver outstanding care for your Acura MDX. Your willingness to recommend us means a lot to our service team.

September 16, 2026

Dealership Rating

Employee Rating

Always have had great service anytime I have been. Customer for over 6 years and will continue to bring my car there for all service needs Customer for over 6 years and will continue to bring my car there for all service needs More

by JAMIE.BOGAN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 16, 2026 -

Acura by Executive responded

After six years with our service department, hearing you’ll continue to bring your Acura TLX here means a lot to our team. Thank you for your loyalty, and our service team is here whenever you need maintenance or repairs.

September 14, 2026

Dealership Rating

Employee Rating

It was a pretty nice experience. The service was good and efficient with clear pricing. The service was good and efficient with clear pricing. More

by 1650348905

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 14, 2026 -

Acura by Executive responded

Knowing that the service on your Acura TLX felt efficient and the pricing clear is rewarding. Your five-star rating and positive remarks mean a lot to our service team.

September 11, 2026

Dealership Rating

Employee Rating

Great team, very responsive and always provide the information on issues and solutions concisely. Done information on issues and solutions concisely. Done More

by DanielE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Heath

Sep 11, 2026 -

Acura by Executive responded

Hearing that you found our team responsive and appreciated our concise explanations means a lot to our service department. Thank you for trusting us with the service on your Acura MDX, and we’re here whenever you need us.

September 11, 2026

Dealership Rating

Employee Rating

Great team, very responsive and always provide the information on issues and solutions concisely. Done information on issues and solutions concisely. Done More

by DanielE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Heath

Sep 11, 2026 -

Acura by Executive responded

Knowing that you found our service team responsive and to the point in explaining issues and solutions means a lot to us. We’re pleased we could provide clear information during the service on your Acura MDX.

September 07, 2026

Dealership Rating

Employee Rating

All necessary work was explained, and completed on time. Michael checked in regularly, and kept me updated on the progress. A very positive repair! Michael checked in regularly, and kept me updated on the progress. A very positive repair! More

by TONY

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Heath

Sep 07, 2026 -

Acura by Executive responded

Knowing that the work on your MDX was explained clearly and completed on time is rewarding. Hearing that you found our explanations clear and appreciated Michael’s updates means a lot to our service team.

September 02, 2026

Dealership Rating

Employee Rating

Dealership was good however, I still hear the noise as if my car is gonna break on driver side. Not as bad but still there's my car is gonna break on driver side. Not as bad but still there's More

by Vinise78

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Heath

August 19, 2026

Dealership Rating

Employee Rating

You cannot ask anything better than customer service. It’s unbelievable. Mike did an amazing job. Thank you so much. It’s unbelievable. Mike did an amazing job. Thank you so much. More

by Minnocci72

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Nguyen, Spencer Berty

Aug 19, 2026 -

Acura by Executive responded

Knowing that our customer service exceeded your expectations is rewarding for our service team. Your praise and five-star rating mean a great deal to us.

August 13, 2026

Dealership Rating

Employee Rating

i was very pleased that they replaced my recently purchased front tire at no charge. purchased front tire at no charge. More

by BSIMON8

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Nguyen, Spencer Berty

Aug 13, 2026 -

Acura by Executive responded

Hearing that replacing your front tire at no charge pleased you means a lot to our service team. Thank you for trusting us with your Acura TLX.

August 06, 2026

Dealership Rating

Employee Rating

Always friendly and accommodating The dealership is always friendly and accommodating. The dealership is always friendly and accommodating. Seem very knowledgeable. always friendly and accommodating. The dealership is always friendly and accommodating. Seem very knowledgeable. More

by SUSANLMORANDI

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Heath

Aug 06, 2026 -

Acura by Executive responded

Thank you for the five-star rating and for recognizing our service team’s friendly, accommodating approach and expertise. We’re glad to care for your Acura MDX.

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