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Acura by Executive - Service Center

North Haven, CT

4.9
781 Reviews

781 Reviews of Acura by Executive - Service Center

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August 19, 2024

The service department is always courteous and professional . thank you for the quick turnaround . was More

by BRUCE56
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Acura by Executive responded

Thank you so much, Bruce, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

August 16, 2024

when I arrived for my oil change needed a couple things checked out, I was told there was nothing they could do. I would have to make a separate appointment for that it was only one other person waiting in More

by Tbevans44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure, not sure if they introduced themselves
Aug 18, 2024 -

Acura by Executive responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

August 14, 2024

I'm a customer of several years and I'm pleased with the services provided by this dealership. More

by STEVEN MASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Acura by Executive responded

Steven, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael met your expectations. Thank you again for choosing Acura by Executive. We look forward to having you as one of our valued customers for many more years to come!

August 07, 2024

Staff is attentive & informative. Nice atmosphere if you chose to wait for your car while it's being served. More

by WHUND10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Acura by Executive responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura by Executive!

August 06, 2024

The dealership is very clean and well organized. They do their best to get your vehicle done in a reasonable time required for the job. Michael Heath is very detail oriented and very attentive to th More

by Kmr520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Escoto
Aug 06, 2024 -

Acura by Executive responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

August 05, 2024

Mike is always very professional. I have my maintenance always performed at this dealership because they make me feel like they are looking after my well being. More

by RALPH29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JoAnne - A pleasure to work with her.
Aug 05, 2024 -

Acura by Executive responded

Ralph, Thank you for choosing Acura by Executive. Your feedback and rating mean a lot to us. We're glad Michael and JoAnne were able to help, and we hope to see you again!

July 04, 2024

Acura provides a great service. The service representative is very professional and helpful. I always feel confident that I am getting the best service. More

by JAANDRICH
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The mechanic who has taken care of my car each time does a great job. I leave Acura w
Jul 05, 2024 -

Acura by Executive responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 02, 2024

Multiple service visits May - June, engine misfire issue was intermittent and difficult to diagnose and repair until error codes didn't disappear but stayed on and engine stopped. Thanks to dedicated persi More

by artzoop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett, service tech
Jul 03, 2024 -

Acura by Executive responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura by Executive!

June 30, 2024

This dealership is doing a good job. I wish maintenance prices were lower. More coupons!!! More

by busybee1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Jul 01, 2024 -

Acura by Executive responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura by Executive, we look forward to having you as a valued customer for many years to come!

June 24, 2024

They received my car in quickly for the recall and were more than happy to work with me on additional repairs. Turn around time was great. The work is holding up as expected. More

by Carley W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Acura by Executive responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Carley, and don't hesitate to let us know if we can be of further assistance.

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