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Acura by Executive - Service Center

North Haven, CT

4.9
783 Reviews
Call Service Center (203) 234-2111

783 Reviews of Acura by Executive - Service Center

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April 16, 2024

Acura By Executive is the BEST! I buy all my cars from them! And have for years!!! John is the perfect salesman, honest and straight forward and Michael is terrific in the Service D More

by MJDECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Acura by Executive responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 13, 2024

Great service. Minimal wait. Called service center three days before my trip, they were able to squeeze me in. Awesome. More

by jason.qin11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Escoto
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Apr 14, 2024 -

Acura by Executive responded

Thank you for choosing Acura by Executive. Your feedback and rating mean a lot to us. We're glad we were able to help, Jason, and we hope to see you again!

April 10, 2024

Nick was very professional, and communicative through the entire process-will be back for all future service needs More

by Pedro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
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Apr 11, 2024 -

Acura by Executive responded

Pedro, Thank you for your very kind review. Nick and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

April 10, 2024

Mike is so pleasant towards me, detailed with his explaination, and thorough with how he treats my car. He keeps me informed with everything that is going on with my car. I appreciate the great custo More

by F_CAYARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

Acura by Executive responded

Thank you for choosing Acura by Executive. Your feedback and rating mean a lot to us. We're glad Mike and our team were able to help, and we hope to see you again!

April 08, 2024

Executive Acura is the best. Customer service is always great and dependable. Highly recommended to all! More

by ERICA.MURRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
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Apr 09, 2024 -

Acura by Executive responded

Erica, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura by Executive, we look forward to having you as one of our valued customers for many more years to come!

April 05, 2024

They are Customer focused. They offer Superior service. They are friendly and attentive. Sales and service departments work well together More

by Northhaven1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JoAnn Gradzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Report | Print
Apr 06, 2024 -

Acura by Executive responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 03, 2024

Professional and Efficient. Today you have to worry about the service you receive ,you wonder are they truthful or not. I have not had that problem here. More

by LINDAMICKENS
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Heath
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Apr 04, 2024 -

Acura by Executive responded

Linda, Thanks for sharing your thoughts about your experience with Acura by Executive. Michael and our team appreciate your business and hope to see you again soon!

April 02, 2024

Great They took me in without an appointment and changed my oil and vacuumed and washed my car it was great. More

by dempster
Recommend Dealer
Yes
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Apr 02, 2024 -

Acura by Executive responded

Thank you for choosing Acura by Executive. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 28, 2024

Great customer service. Great customer service. Can always schedule an appointment for me in a relatively short window. Keeps me informed on what's needed for my car. No pre More

by Lutishia
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Heath
Report | Print
Mar 28, 2024 -

Acura by Executive responded

Thank you so much for your excellent review! We are so glad that Michael had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

March 22, 2024

Nick is always attentive to the service needs of Ruth-2013 Acura RDX. The professionalism under his direction and advice is top tier let alone the mechanics that work on my car. Everyone in the serv More

by Andreaandbritt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick, Nick Lavacca
Report | Print
Mar 24, 2024 -

Acura by Executive responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nick always meets your expectations. Thank you for choosing Acura by Executive, we look forward to having you as a valued customer for many years to come!

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