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Acura by Executive - Service Center

North Haven, CT

4.8
752 Reviews
Call Service Center (203) 234-2111

752 Reviews of Acura by Executive - Service Center

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February 09, 2023

Took my car right in for the service when I arrived, there was no wait More

by Jacqueline Coleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
Report | Print
Feb 10, 2023 -

Acura by Executive responded

Thank you for your very kind review, Jacqueline. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

February 08, 2023

Acura by executive has consistently offered me excellent service and they're the only place that works on my car. They thoroughly check my car and then sit down with me and give me a complete report on the More

by RAYMONDCHENKUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2023 -

Acura by Executive responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Raymond, please let us know.

February 03, 2023

Prompt and detailed service department. Took my concerns seriously and fix my car to my satisfaction. More

by wgamba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Burkman
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Feb 05, 2023 -

Acura by Executive responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

January 27, 2023

Service manager was very helpful and car came back looking, smelling and shining! Thank you! More

by Rcorreia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
Report | Print
Jan 27, 2023 -

Acura by Executive responded

Thank you so much for your excellent review! We are so glad Nick had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

January 27, 2023

You guys are sometimes expensive, but with it. I will continue to use your services. More

by JEDAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Piliero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Heath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Report | Print
Jan 27, 2023 -

Acura by Executive responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Jan 28, 2023 -

JEDAVIS responded

Nick has been a primary reason that I appreciate your services. I’m driving a 2004 TL still, because Nick has always been fair and respectful. His concern and attention to the customer makes all the difference. It’s honesty that comes across. Don’t get rid or move him. My next car will be a MDX with you. Thank you.

January 27, 2023

Always greeted upon arrival. Very curious and helpful with concerns and or questions I may have. Keeps me updated on the progress of my car. More

by Lutishia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2023 -

Acura by Executive responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 26, 2023

Was very pleased with service. Service Advisor called and thoroughly explained work that needs to be done and what would be covered by warranty. More

by TBURR02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
Report | Print
Jan 27, 2023 -

Acura by Executive responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura by Executive!

January 26, 2023

The dealership was easy to work with. There were no surprises all information was shared so we can make an informed decision. More

by JUDYMIKE90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JoAnn Gradzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Hines, Nick Lavacca, Austin Rotella
Report | Print
Jan 27, 2023 -

Acura by Executive responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 25, 2023

Great. Mike is great I am on vacation and you are bothering me. Good night More

by CANNONJMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2023 -

Acura by Executive responded

Thank you for the kind words for our service department! Michael and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

January 25, 2023

Work is done completely, quickly and at reasonable cost . The service people are very concerned that the customer is pleased. More

by DRKROHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Report | Print
Jan 25, 2023 -

Acura by Executive responded

It's great to hear that Michael, Nick, and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura by Executive!

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