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Acura by Executive - Service Center

North Haven, CT

4.9
804 Reviews

804 Reviews of Acura by Executive - Service Center

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April 22, 2023

Excellent service, and always available at your convenience. Been with Executive for over 30 years More

by Cobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
Apr 23, 2023 -

Acura by Executive responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

April 22, 2023

Great service, friendly, respectful, supportive, patient, good humor, answered all questions, all repairs done , timely 👍👍 More

by PETER73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t remember names, 2 men, Nick Lavacca, Victoria Felder
Apr 23, 2023 -

Acura by Executive responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 21, 2023

All the service work on my car was completed in a timely manner. My service advisor communicated with me throughout the process More

by 2ESHOPPERCT@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Nicholas Lavacca
Apr 21, 2023 -

Acura by Executive responded

Thank you for choosing Acura by Executive. Your feedback and rating mean a lot to us. We're glad Nicholas was able to help, and we hope to see you again!

April 21, 2023

Welcoming atmosphere, courteous staff, always provide thorough explanation of what services are required and when More

by Amdias34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
Apr 23, 2023 -

Acura by Executive responded

Thanks for sharing about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

April 17, 2023

Outstanding service department. ,. All work was completed when promised. All work was verified with me before starting. Michael was spot on all my questions and provided solutions More

by DOMBUTHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Acura by Executive responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 12, 2023

Mike was able to squeeze me in for an appointment right away for an emergency tire repair. More

by CARYNTURCHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2023 -

Acura by Executive responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Acura by Executive, we look forward to having you as one of our valued customers for many more years to come!

April 07, 2023

Made an appointment for a drivability concern and an oil change. Brought my vehicle oil change was done but when it came to my drivability concern I very thing w my down hill. My car was never driven to ver More

by Martínez_jonathan3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Heath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2023 -

Acura by Executive responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

April 05, 2023

I was very pleased with the customer service that Michael provided. He got me in and out and explained every thing in detail. More

by SMOORER
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Acura by Executive responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Michael delivered such a great experience!

April 05, 2023

Acura Executive service department is very good with their scheduling, advising, recommendations and servicing commitments. More

by ASBANERJEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Acura by Executive responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura by Executive.

April 05, 2023

The service was excellent no wait time everything was done perfect and I’ve been a return customer. I’ve probably at least nine cars from you people in the last few years and I believe John Tori is the b More

by PSAWIK29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

Acura by Executive responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura by Executive.

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