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Acura by Executive - Service Center

North Haven, CT

4.9
794 Reviews

794 Reviews of Acura by Executive - Service Center

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March 18, 2023

I receive excellent service every time. Prompt, efficient, and great communication. I will continue to visit here for all my service needs. Highly recommended! More

by Kristen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Acura by Executive responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura by Executive, Kristen, we look forward to having you as one of our valued customers for many more years to come!

March 18, 2023

Always professional. Always in contact and updating status of vehicle very pleasant to deal with. Work always done in a quality manner More

by LENINGERP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca, Austin Rotella
Mar 20, 2023 -

Acura by Executive responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura by Executive, we look forward to having you as a valued customer for many years to come!

March 10, 2023

Always easy to schedule an appt at the right time that works for me. Mike is always very thorough in his explanations on what’s being done and why. I have total trust in the service I receive every time! More

by Micmalerba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joanne Gradzik and Judy McNamara, Nick Lavacca, Victoria Felder
Mar 13, 2023 -

Acura by Executive responded

Thanks for sharing about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

March 08, 2023

I always have a comfortable pleasurable experience. This dealership is very accommodating and pleasant. The moment you check in until the time you leave is a great experience. No complaints here. More

by maxcats203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Acura by Executive responded

Thank you, Max! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura by Executive.

March 03, 2023

Service was exemplary… with Nick facilitating. From loaner car to actual service and use of all discounts More

by dmckeehan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
Mar 04, 2023 -

Acura by Executive responded

Thank you for choosing Acura by Executive. Your feedback and rating mean a lot to us. We're glad to hear that Nick was able to help, and we hope to see you again!

February 28, 2023

The service was great. Service rep Nicholas Lavacca was very professional and thoroughly explained every service done to my car. More

by EH4784
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca, Victoria Felder
Mar 01, 2023 -

Acura by Executive responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Nick delivered such a great experience!

February 24, 2023

Acura by Executive has been my dealer and service center since 1996. They are there when I need them, even for emergencies such as this flat. If they keep up this good service I'll keep coming! More

by robert_w_grzywacz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
Feb 26, 2023 -

Acura by Executive responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 22, 2023

Nick was Very professional and. courteous - I felt waiting area and other areas at the dealership were extremely clean - driver who gave me a ride home as I lived close by was a ver More

by Cheryl B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JoAnne, Judy, Nick Lavacca
Feb 23, 2023 -

Acura by Executive responded

Thank you, Cheryl! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura by Executive.

Feb 23, 2023 -

Cheryl B responded

Many thanks again for great service experience!

February 20, 2023

Fast and friendly service. Don’t push you for services you don’t need. Nice waiting area. More

by LP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Acura by Executive responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

February 20, 2023

Overall great experience. Appointment was easy to make and communication once I arrived was perfect! More

by Jenniferscully0828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Acura by Executive responded

It has been a pleasure serving you, Jennifer. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura by Executive!

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