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Acura by Executive - Service Center

North Haven, CT

4.8
772 Reviews

772 Reviews of Acura by Executive - Service Center

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July 15, 2022

Good service! Always courteous staff amd very knowledgeable employees. Always pleasant folks to greet you as soon as you come in. More

by EALEXANDER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
Jul 15, 2022 -

Acura by Executive responded

It's great to hear that Nick was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Acura by Executive!

July 15, 2022

Service department is so helpful. Mike is very good about explaining the services needed and updates. More

by PRMONACO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Acura by Executive responded

Thank you for taking the time to share your thoughts on working with Michael and our team. We're glad to hear we delivered such a great experience!

July 14, 2022

Always on time regarding appointment time, does great work and in a timely fashion. Car looked great when they were finished. More

by DEBORAHSUEW
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Had 2 spots and person who took care of me the first time. Sorry / drawing a blank
Jul 15, 2022 -

Acura by Executive responded

Deborah, We appreciate your business and our team looks forward to serving you again soon!

July 14, 2022

They are always accommodating and very great to work with! Very satisfied! Highly recommend them More

by DANAANDKELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Gonzalez, Kristi Lavacca, Nick Lavacca
Jul 15, 2022 -

Acura by Executive responded

Dana and Kelli, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 12, 2022

Great service. Extremely polite and helpful! Would definitely recommend them to anyone looking for a great experience More

by pzagorski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Acura by Executive responded

Thank you for sharing your thoughts about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

July 12, 2022

Nick always does his best to get me in quickly. Who would have thought same day for such major job. Thanks Nick. More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
Jul 12, 2022 -

Acura by Executive responded

Thank you for choosing Acura by Executive, George, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 09, 2022

Nick in service is great! i have been coming here for over 8 years. Nick is very knowledgeable, trustworthy, fair, and clear. He has experience in many makes. Highly recommend More

by chris b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
Jul 09, 2022 -

Acura by Executive responded

Thank you so much for your review! We agree that Nick is very knowledgeable and appreciate you taking the time to tell us. We'd love to see you again and we're looking forward to your next visit!

July 08, 2022

My experience at Acura by Executive was excellent. Michael was extremely helpful and was able to apply some discounts that made the works I needed even more affordable. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Jul 09, 2022 -

Acura by Executive responded

Thank you so much for your kind words, Jim. We really appreciate you taking the time out to share your experience with us — and we agree, Michael is very helpful. We count ourselves lucky for customers like you. We look forward to servicing your car again in the future!

July 07, 2022

2 1/2 hours is much too long for the service performed. x x x More

by COL.SAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Jul 09, 2022 -

Acura by Executive responded

Thank you for your feedback, We appreciate your continued patience and understanding as we endeavor to deliver service during these trying times.

July 06, 2022

Michael Heath was very thorough and he explained everything wrong with my car. He assured me my car was road worthy and I could still drive it until he parts came in More

by Blj3050bernie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Blj3050bernie responded

Was very satisfied with the service

Jul 06, 2022 -

Blj3050bernie responded

Was very satisfied

Jul 06, 2022 -

Blj3050bernie responded

Was satisfied

Jul 09, 2022 -

Acura by Executive responded

Thank you so much for the review on Michael in service, he is very knowledgeable and helpful. We look forward to seeing you in the future

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