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Acura by Executive - Service Center

North Haven, CT

4.8
753 Reviews

753 Reviews of Acura by Executive - Service Center

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June 17, 2020

vvvvvvvv don't make me write something....I have work to do.if you want people to respond don't put a minimum number of words ..... More

by fvdb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ralph Coppola
Jun 17, 2020 -

Acura by Executive responded

Thank you for taking the time to leave us a five-star review! We hope to see you again sometime here at Acura by Executive.

June 17, 2020

Great service! Michael in service is great, very polite, personable, and definitely concerned with customer service. Oil change is a bit pricey, but having the car More

by bmon75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
Jun 17, 2020 -

Acura by Executive responded

Thank you for taking the time to provide us with this positive feedback! We're glad to hear that Michael consistently provides you with great customer service and we look forward to seeing you at your next oil change!

June 07, 2020

All work was explained in detail and was finished in the time promised, as I waited. Very courteous and professional. No pressure to do additional service. More

by gbeana
Recommend Dealer
Yes
Employees Worked With
Michael Heath
Jun 08, 2020 -

Acura by Executive responded

Thank you for reviewing Acura by Executive! I am so glad to hear that our team took such great care of you during your visit. We look forward to working with you next time!

June 05, 2020

Efficient and professional Expedited service. Great job dealing with COVID restrictions. Applied discount coupons without being asked. Provided a loaner car and assisted getti More

by sechartoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Coppola
Jun 05, 2020 -

Acura by Executive responded

Thank you for doing business at Acura by Executive! We're so glad to hear that you enjoyed your service visit with our team. See you next time!

April 30, 2020

,service ,long time coustomer and just came information routine maintenance on ILX lease . Nick was kind enough to get me in quickly and to review the results More

by mpacelli1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
- as above on this visit , Nick ,Kristie , and Manny but I have always found everyone to be professional and courteous and helpful
Apr 30, 2020 -

Acura by Executive responded

Thank you for the 5-star review! As always, it was our pleasure to work with you here at Acura by Executive, and we will certainly let Nick, Manny, and Kristie know that you appreciate their help. We look forward to your next visit!

April 30, 2020

Excellent and professional service The staff was very professional and provided excellent service. I felt safe entering my vehicle after service, car was cleaned than when I dropped it More

by Waltersaddig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Apr 30, 2020 -

Acura by Executive responded

Thank you for trusting us at Acura by Executive. Our team is committed to taking excellent care of every customer!

April 06, 2020

Fast and efficient service with respect for necessary social distances in this difficult time. Michael was very friendly and helpful . He was able to complete the work ahead of schedule so I could get to More

by Leslie
Recommend Dealer
Yes
Employees Worked With
Michael
Apr 06, 2020 -

Acura by Executive responded

Thank you for the review! We couldn't be happier to hear that Michael provided the friendly and helpful service that we strive for at Acura by Executive. We look forward to your next visit!

March 30, 2020

Had an ABS module installed Service dept. was friendly and hospitable. Mike explained what needed to be done thoroughly. The cost for the repair was a very expensive $2500 and More

by fmaraia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, John Torre
May 11, 2020 -

Acura by Executive responded

I'm sorry to hear that you are still experiencing difficulties with your vehicle, and I would certainly like to speak with you about your visit. Unfortunately, I am unable to find your contact information based on this review. Would you consider giving me another call? Thank you, Scott Holmwood - Service Manager - 203-672-7511

March 28, 2020

Perfect Service was friendly, fast, good explanation of what was done and what needed consideration. Service adviser was most helpful in explaining tire pres More

by jeanner22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Heath
Mar 30, 2020 -

Acura by Executive responded

Thanks for stopping by to leave Acura by Executive such a great review! It's wonderful to hear that our service team took care of you and we look forward to working with you in the future!

March 26, 2020

Easy and informative Service dept is very good. I has made an appointment and when I got there, they were ready for me, had my rental vehicle ready. More

by Laurie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Mar 26, 2020 -

Acura by Executive responded

Thank you for reviewing Acura by Executive, Laurie! We're thrilled to hear that our service team took such great care of you and we look forward to your next visit with us!

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