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Acura by Executive - Service Center

North Haven, CT

4.8
753 Reviews

753 Reviews of Acura by Executive - Service Center

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March 19, 2020

new tires this is the best dealership in the group, always there for the customer. Nick Lavacca in service and John Torre in sales are the best More

by Tony Raucci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
Mar 19, 2020 -

Acura by Executive responded

Thank you for stopping by to leave Acura by Executive a review, Tony! This feedback was excellent to receive. We're looking forward to working with you at your next visit.

March 17, 2020

Todays experience Arrived at my appointment time and was greeted and Nick. He prepared my paper work and put me in a loaner car as promised. Work was completed as promi More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Mar 17, 2020 -

Acura by Executive responded

Joe, thank you for taking the time to leave us a review! We are pleased to hear that Nick took good care of you here at Acura by Executive. If you ever need anything else, don't hesitate to come back and see us again!

March 13, 2020

North Haven is a bit far for me to travel, but the people are very helpful and very thorough that it makes the trip worth it! More

by pattyearley
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 13, 2020 -

Acura by Executive responded

Patty, thank you so much for reviewing Acura by Executive! We're glad to hear that our team always makes your visit to us worth it. See you next time!

March 13, 2020

Always great experience with Ashley Ashley (service) is a amazing and always accommodating. She is pleasant, kind and always does her best to meet your needs. If you are looking to p More

by Jteto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley
Mar 13, 2020 -

Acura by Executive responded

Thank you for sharing! It always puts a smile on our faces to hear kind words about our great Acura by Executive team and we'll be sure to pass along your compliments to Ashley and John. We appreciate your support!

March 04, 2020

A good experience as always. The service advisors are always friendly and thorough with their explanations of what is being or needs to be done and why. They're always very profes More

by lindacostelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor Michael Heath (excellent)
Mar 04, 2020 -

Acura by Executive responded

Linda, thanks so much for writing Acura by Executive a review. We're glad to hear that our team took the time to go over everything with you. We are looking forward to taking care of you in the future!

March 02, 2020

Very helpful and friendly nice waiting room and computer area. Friendly people. sorry to hear that I may need a sensor that will cost me $2800 to repair. RDX parts very expen More

by fmaraia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael, John Torre
Mar 02, 2020 -

Acura by Executive responded

Thank you for taking the time to leave Acura by Executive a positive review! We're so grateful for your business!

March 01, 2020

Good customer experience from beginning to end I was a little late for my appointment and was still brought right in. My customer experience was good from beginning to end, I'm Happy. More

by lorraine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lavaca
Mar 02, 2020 -

Acura by Executive responded

Lorraine, thank you for writing Acura by Executive a review. We're thrilled to hear that you had such a pleasant experience with us!

February 28, 2020

Michael in your service department is so knowledgeable, professional, and friendly. He is a pleasure to work with. Every employee should be as conscientious and hard working. More

by Tina
Recommend Dealer
Yes
Employees Worked With
Michael
Feb 28, 2020 -

Acura by Executive responded

Thank you for the review, Tina! We are so glad Michael provided the knowledgeable and professional service we pride ourselves on here at Acura by Executive. We will be sure to let him know that you appreciate him!

February 26, 2020

Great experience. Got it done quicker than expected. Would recommend. Nice, courteous staff and decent waiting room. Could use a few more snacks and restroom a bit cleaner. More

by ocdrew1503
Recommend Dealer
Yes
Employees Worked With
Steve
Feb 26, 2020 -

Acura by Executive responded

Thank you for taking the time to share! We truly appreciate your recommendation and we're very glad that our team provided such high-quality, convenient service on your visit. We value your feedback and I will pass along your observations to my team. We hope to see you here at Acura by Executive again down the road!

February 25, 2020

Efficient service and great communication, as always. They were experiencing a problem with the computer network when I arrived, and clearly communicated with professionalism and apologized for any delay More

by Corrie
Recommend Dealer
Yes
Employees Worked With
Michael Heath
Feb 25, 2020 -

Acura by Executive responded

Corrie - Thank you so much for taking the time to share! Your support means so much to us and we're thrilled to know you always have such a positive experience here at Acura by Executive. We're grateful to have wonderful and understanding customers like you. We hope you're enjoying your sparkling clean car!

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