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Acura of Auburn
Auburn, MA
94 Reviews
At Acura of Auburn we want to make your car buying experience easy! Use our online tools to shop for a vehicle, explore payments, trade values, and more, or visit us at the dealership. Our team of professionals is available to you every step of the way via phone, email, chat, or in person. We are happy to answer any questions you have or schedule a time to test drive your vehicle of interest.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 94 reviews
June 29, 2011
I went to this dealership as I was looking for my first Acura. I test drove the TL and TSX and felt the TSX was a better fit for me. The sales rep we had was okay, very talkative and telling us how good Acura. I test drove the TL and TSX and felt the TSX was a better fit for me. The sales rep we had was okay, very talkative and telling us how good we looked in the car etc. When we sat down with the sales manager and I believe his name is Brian, things went down hill very fast. Brian was rude, disrespectful and made us feel that it would be a honor or privilege for us to buy a car from this dealership. I did my research on pricing before walking in and he quoted us on the high end and would not negotiate. Needless to say we left and I purchased my car from another dealership further from home for 2k less and worked with much nicer and friendly people. More
by Gusters99
Employees Worked With
The Sales Manager
April 03, 2010
I drove to this dealer only in hopes of seeing a TL in red. After two more visits I was convinced it was the right place to buy a car. I am still very glad I traveled 50 miles from home to buy from this d red. After two more visits I was convinced it was the right place to buy a car. I am still very glad I traveled 50 miles from home to buy from this dealership. It was the easiest and most satisfying car buying experience I've had. More
by jonathanchisholm
Employees Worked With
nathan dogart
April 09, 2008
I had a bad experience at another dealership and decided for the same price they gave me I could purchase a new one. This purchase will be the 5th vehicle through this dealership - both new and used. The for the same price they gave me I could purchase a new one. This purchase will be the 5th vehicle through this dealership - both new and used. The only reason I looked elsewhere was because the used model I was looking for wasn't at the used car lot. The internet sales manager answered my email and when I met him he showed me a few of the models and let me look them over without any sales pressure. I was able to obtain what the dealer invoice was and was shocked when he came within $100 of my price! The whole deal took only a couple of hours. There's a reason I'm a repeat customer for both their new and used vehicles. More
by tanksophie
Employees Worked With
Kip Kennedy
