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Acura of Auburn
Auburn, MA
111 Reviews
At Acura of Auburn we want to make your car buying experience easy! Use our online tools to shop for a vehicle, explore payments, trade values, and more, or visit us at the dealership. Our team of professionals is available to you every step of the way via phone, email, chat, or in person. We are happy to answer any questions you have or schedule a time to test drive your vehicle of interest.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 111 reviews
July 24, 2026
I had an amazing first car experience at the Acura auburn dealership!! Ron and Erica were amazing and made the process so easy thank you dealership!! Ron and Erica were amazing and made the process so easy thank you More
by Hernandezneto366
July 24, 2026
Great experience! Leon has Good communication and excellent internet skills Erica was helpful and professional Manager was super helpful as well Leon has Good communication and excellent internet skills Erica was helpful and professional Manager was super helpful as well More
by robinf52
July 21, 2026
Very dissatisfied with my visit here, waiting over 3 hours is not justified by anything hours is not justified by anything More
by Donjon
Employees Worked With
July 20, 2026
I've been a very happy customer of both the sales and service departments going on 21 years. Their customer service is second to none as far as I'm concerned. I've friends and family to them on a number service departments going on 21 years. Their customer service is second to none as far as I'm concerned. I've friends and family to them on a number of occasions and always get glowing reports. They're the best More
by Don
July 18, 2026
I have dealt with many dealerships and for the 1st time I felt absolutely no pressure and completely comfortable with the entire process start to finish. Leo in sales was knowledgeable, upfront, kind and per felt absolutely no pressure and completely comfortable with the entire process start to finish. Leo in sales was knowledgeable, upfront, kind and personable. Erica in finance was so sweet and able to get me the best rate possible. Everyone made the process smooth and quick and I couldn't be more grateful for all their help. I have already recommended this dealership to others and will continue to do so. More
by Nicole
July 17, 2026
Very easy to deal with. Quick process of buying a car. No issues at all Quick process of buying a car. No issues at all More
by jtotas1988
July 17, 2026
Fair and prompt car buying process. I appreciated the authentic and down to Earth approach. I appreciated the authentic and down to Earth approach. More
by CarShopper
July 11, 2026
Came in for service and ended up leaving with a new car. Leo helped me right out the gate and would recommended working with him. Got everything I wanted and can’t complain. Leo helped me right out the gate and would recommended working with him. Got everything I wanted and can’t complain. More
by Nickotruong91
July 01, 2026
Paid for Road Block Film, appointment canceled, never rescheduled, ignored after moving. Terrible service and communication. rescheduled, ignored after moving. Terrible service and communication. More
by Jeremy Claudio
Employees Worked With
June 26, 2026
I needed to quickly replace my wife's 2009 Honda CR-V, so I reached out to Nathan Doggart at Acura of Auburn from whom I had purchased a new Acura CL several years back. Nathan and his staff went to work, a I reached out to Nathan Doggart at Acura of Auburn from whom I had purchased a new Acura CL several years back. Nathan and his staff went to work, and a few days later I was at the dealership trading in the Honda for a 2023 Acura RDX with low mileage and in mint condition. I could not be happier with the treatment I received, and it was really no surprise. I've been dealing with Acura of Auburn since I bought my first Acura back in 1992, and the treatment and service I've received there has been consistently great over that entire period. I wouldn't think of looking anywhere else for a car, new or used. More
by kjshea944worc
