Acura of Auburn

Great experience Amazing staff! Zach and our sales person Konnie were phenomenal! I walked in told them what I wanted and there is was. I will definitely be back. Amazing staff! Zach and our sales person Konnie were phenomenal! I walked in told them what I wanted and there is was. I will definitely be back. I have owned a volvo and an Audi but I have fallen in love with my RDX. Very happy with the entire experience Gina More

The Only Place to Go! I have been purchasing and servicing my Acura vehicles since 1992 with this team. I currently travel 75 miles to service here...and most recently to I have been purchasing and servicing my Acura vehicles since 1992 with this team. I currently travel 75 miles to service here...and most recently to purchase a new vehicle- WHY? Because they are great at what they do, there is never high pressure around buying, they deliver what they promise and the service team defines what "customer service" means. I would never think about going anywhere else because I know I would not get the credibility, the integrity or the "we have you covered and taken care of" approach anywhere else! They get me on the road and keep me on the road in style-no excuses EVER! The fact they know I don't "shop around", didn't stop them from treating me with first class attention to detail "as if" they could lose me as a customer. They even made sure to stay in touch with me while I was traveling remotely around finding and securing a vehicle soon upon my return. They are THE BEST! More

No pressure or hassle buying process! Sales person Alex was great and love the car! All the extra things they add on for service after the sale is impressive! Will buy again from there. Sales person Alex was great and love the car! All the extra things they add on for service after the sale is impressive! Will buy again from there. More

Don't go there If I can rate 0 stars, that would be my choice. We looked at the car, next day I call, then shot email expressing my interest and stating I am willing If I can rate 0 stars, that would be my choice. We looked at the car, next day I call, then shot email expressing my interest and stating I am willing to put money down. Two days, no reply. Then, they told me the car has been sold. Very unprofessional, will not do business with them anymore and will not recommend. Better off shopping somewhere else. More

A happy customer I bought a used Honda cross tours from Acura of Auburn, it is a great car with great price; their staffs from Alex who communicated me through email I bought a used Honda cross tours from Acura of Auburn, it is a great car with great price; their staffs from Alex who communicated me through email and prepared car for me to test drive, Denny, the person handle paper work, and to their sale manager worked closely with me, I walked out an hour later with everything done. a week later they deliver my car to my door step which is 30 miles away from them. Yes, they deliver the car to me. Thanks a lot guys. I am a happy customer and will definitely return for next car. More

Satisfactory service - always We have been buying Acuras from Acura of Auburn for about 20 years. Always excellent customer service both in sales (Don Heath) and service departmen We have been buying Acuras from Acura of Auburn for about 20 years. Always excellent customer service both in sales (Don Heath) and service department (Jeff & Joe). More

Satisfied Searched for four months before locating a certified vehicle. Well worth the wait, Acura of Auburn was a pleasure to deal with salesman, sales manage Searched for four months before locating a certified vehicle. Well worth the wait, Acura of Auburn was a pleasure to deal with salesman, sales manager, and service. Alex went so far as to drive an hour and fifteen minutes to deliver us our new car. Class operation. More

Qualtiy Team Bought my second TLX. Another great buying experience with Don Heath, Nate and the whole team. They know how to treat a loyal customer. The red ribbo Bought my second TLX. Another great buying experience with Don Heath, Nate and the whole team. They know how to treat a loyal customer. The red ribbon on my new car, and the "Congratulations" sign were a nice touch! More

Standard service with tire rotation Drove 20+ miles and right front tire almost fell off. Whole front end started to shake wildly. Stopped and found all lug nuts on front right wheel loo Drove 20+ miles and right front tire almost fell off. Whole front end started to shake wildly. Stopped and found all lug nuts on front right wheel loose. In 2016 had brakes done and rear caliper came off and was dragging on rim. This is our third Acura but will not go back to Acura of Auburn. More

TRIED to buy my second Vehicle here, but didn't Tried buying my second vehicle from this dealership, but was very disappointed with the new Sales Manager Denny. My first experience was wonderful, un Tried buying my second vehicle from this dealership, but was very disappointed with the new Sales Manager Denny. My first experience was wonderful, under the old manager. The new Sales Manager wants it all his way, and doesn't negotiate. Clearly he has little respect for a returning, long time customer. Very disappointed. Still love the salesmen Bob and Don, but the manager needs to learn how to treat people. Very disappointed. More