Acura of Auburn
Auburn, MA
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64 Reviews of Acura of Auburn
Qualtiy Team Bought my second TLX. Another great buying experience with Don Heath, Nate and the whole team. They know how to treat a loyal customer. The red ribbo Bought my second TLX. Another great buying experience with Don Heath, Nate and the whole team. They know how to treat a loyal customer. The red ribbon on my new car, and the "Congratulations" sign were a nice touch! More
Standard service with tire rotation Drove 20+ miles and right front tire almost fell off. Whole front end started to shake wildly. Stopped and found all lug nuts on front right wheel loo Drove 20+ miles and right front tire almost fell off. Whole front end started to shake wildly. Stopped and found all lug nuts on front right wheel loose. In 2016 had brakes done and rear caliper came off and was dragging on rim. This is our third Acura but will not go back to Acura of Auburn. More
TRIED to buy my second Vehicle here, but didn't Tried buying my second vehicle from this dealership, but was very disappointed with the new Sales Manager Denny. My first experience was wonderful, un Tried buying my second vehicle from this dealership, but was very disappointed with the new Sales Manager Denny. My first experience was wonderful, under the old manager. The new Sales Manager wants it all his way, and doesn't negotiate. Clearly he has little respect for a returning, long time customer. Very disappointed. Still love the salesmen Bob and Don, but the manager needs to learn how to treat people. Very disappointed. More
2018 TLX AWD Advance I just bought my fourth Acura (three new and one used) from Acura of Auburn. I first went there in 2006 on the recommendation of a friend. I have go I just bought my fourth Acura (three new and one used) from Acura of Auburn. I first went there in 2006 on the recommendation of a friend. I have gone to them since then for sales and service. I find them (sales and service) to be focused on customer service and the customer experience - they are very attentive and accommodating. The sales staff seemed to enjoy the test drive as much as we did! I did some pricing research online and then visited them - and they were very reasonable. More
Great Experience I have had every negative experience purchasing a car that one can have and was dreading having to look for another car. I was wonderfully surprised I have had every negative experience purchasing a car that one can have and was dreading having to look for another car. I was wonderfully surprised at the customer service that I received here. My search originated online and I initially spoke to the internet sales manager but Zach Reed handled the test drive and eventual sale. The dealership is more than an hour away from my house and I will gladly return when I need a new car. There was no game playing or any of the other typical car salesman xx, It was a pleasant experience all around. Thank you! More
Excellent Service Highly recommend coming here for a vehicle, am very happy with my experience. At no point was I pressured to look or buy any specific vehicle. These g Highly recommend coming here for a vehicle, am very happy with my experience. At no point was I pressured to look or buy any specific vehicle. These guys were awesome! More
Excellant Customer Service I just purchased my second Acura from Acura of Auburn and again I am very happy with both my new SUV and the process. I negotiated a great trade valu I just purchased my second Acura from Acura of Auburn and again I am very happy with both my new SUV and the process. I negotiated a great trade value and was able to buy a RDX that I am thrilled with . Don was fun to work with and worked hard to make everything come together . I would highly recommend this dealership to anyone looking for an Acura. More
Great Experience with Don and Nathan My wife and I purchased our new RDX from Acura of Auburn a few weeks ago. This is the second Acura my family has purchased from Don and the team and t My wife and I purchased our new RDX from Acura of Auburn a few weeks ago. This is the second Acura my family has purchased from Don and the team and they are the best around. We live a great distance away, but still come back to Acura of Auburn for the great experience and fair price. We highly recommend Acura of Auburn to all of our friends and family. More
Great experience My wife and I bought a new RDX from Acura of Auburn. We dealt with Don and Gabrielle. the whole process from start to finish was great. Highly recomme My wife and I bought a new RDX from Acura of Auburn. We dealt with Don and Gabrielle. the whole process from start to finish was great. Highly recommend the dealership. More
Excellent Service I can't say enough about Jeff and the service team at Acura of Auburn. They have gone above and beyond for me on multiple occasions. They always offer I can't say enough about Jeff and the service team at Acura of Auburn. They have gone above and beyond for me on multiple occasions. They always offer excellent service at a fair price. More