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12 Reviews of Acura of Avon - Service Center
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January 10, 2013
I am a loyal Acura driver because of their service department. Throughout the past 10 or so years I have always been welcomed by name and treated with kindness. My cars have been serviced with the ski department. Throughout the past 10 or so years I have always been welcomed by name and treated with kindness. My cars have been serviced with the skill and care one would expect from an Acura team without the outrageous prices. I have had some interaction with the sales team (Elizabeth) and they have been helpful - but must give kudos to Betsy and Tim in service. Simply the best! More
by ElGatoCT
Employees Worked With
Betsy and Tim (Service)
Helpful September 20, 2010
I've been to several Acura service depts since my family owns 3 Acuras now and have owned 2 before that. I've had excellent service from many Acura service dept reps. This place deserves acknowledgment as b owns 3 Acuras now and have owned 2 before that. I've had excellent service from many Acura service dept reps. This place deserves acknowledgment as by far having the most terrible service experience I have ever had. The service dept woman I dealt with was extremely rude and patronizing when I needed to replace an electrical part. I have never felt more disgusted than after getting service done there. I cannot believe they hired someone so unqualified and arrogant. In addition, they charged me for a new air filter, but after getting home I checked. The part was never even changed and still dirty and used! I will never go back there again and definitely tell my family and friends the same. More
by hyperion
Employees Worked With
Susan
