Acura of Baton Rouge
Baton Rouge, LA
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I must say I am very happy with Acura of Baton Rouge. From the start of my purchase to the end, I was very well taken care of. I did not have a lot of time to shop around for a car. I knew what I wanted From the start of my purchase to the end, I was very well taken care of. I did not have a lot of time to shop around for a car. I knew what I wanted and what I wanted to pay. Korey did everything for me over the phone. All I had to do was basically show up and sign. Chris gave me the royal treatment when it comes to test drives. He is a car man and genuinely loves cars. I felt like family from the start. More
Customer service provided by Acura of Baton Rouge is more than I ever expected. I was unable to bring my car in to have the sealant applied, I sent my dad in instead. My dad is never impressed by customer se than I ever expected. I was unable to bring my car in to have the sealant applied, I sent my dad in instead. My dad is never impressed by customer service. Never, until today. He said Chris found him and introduced himself. The mechanic who worked on the car came out to speak with him. My father was extremely impressed with Acura of Baton Rouge and it's service department. If you guys can make my dad happy, I am happy. Thank you. More
I had never purchased a vehicle before and was intimidated by the process before it even started. I visited the Mercedes dealership and immediately felt like I was being hustled. At Acura of Baton intimidated by the process before it even started. I visited the Mercedes dealership and immediately felt like I was being hustled. At Acura of Baton Rouge, everyone was nice, attentive, and helpful and at no time did I feel like I was being pushed or hustled. John made me feel like I was dealing with an older brother that cared more about my happiness with my purchase than meeting a quota. He took the time to find the exact vehicle I was looking for. I purchased a certified pre-owned Infiniti and could not be happier. I would recommend Acura of Baton Rouge to anyone! More
My fiance and I were looking for a new/used Nissan Pathfinder and visited a few dealerships in the Baton Rouge area. We first dealt with LeBlanc Nissan and the used vehicles they had were not very cle Pathfinder and visited a few dealerships in the Baton Rouge area. We first dealt with LeBlanc Nissan and the used vehicles they had were not very clean, the options listed on the internet were not correct and the salesperson was not very helpful. We went to Acura of Baton Rouge and were immediately greeted with a respectful and knowledgeable salesperson named Kasey. She offered a more than fair price for the Pathfinder and treated us as if we were buying a top-of-the-line Acura. Their finance department even offered better financing than our own bank and the whole buying experience was a pleasure. I would recommend Acura of Baton Rouge to anyone wanting to buy an automobile! Next vehicle we purchase, we will definitely go back and see them! I'll tell anyone I know to try them first. A top-notch local company with the best staff in the industry. Thank you Acura of Baton Rouge. More
Searched on inet for weeks before finding ad for 2009 used car. Ad was presented clearly, with features and details provided. Contacted dealership and spoke to Jerry Amoroso. He provided info requested used car. Ad was presented clearly, with features and details provided. Contacted dealership and spoke to Jerry Amoroso. He provided info requested, answering all questions. Totally satisfied with purchase. Jerry great to work with, professional and no pressure. Quality dealership with quality people. More
It was the BEST vehicle purchasing experience I have EVER had!!! Kasey Hughes was very professional and kind. She was very attentive to me and my needs. She offered me refreshments. She was very helpful a had!!! Kasey Hughes was very professional and kind. She was very attentive to me and my needs. She offered me refreshments. She was very helpful and knowledgeable!! Mike Hammack was great too!! The deal went so smoothly!! I would recommend this dealership ro anyone!! More
Before deciding to lease our car, we did a little homework, and determined the price we wanted to pay for the vehicle, the lease rate we believed our credit warranted, and the target price per month homework, and determined the price we wanted to pay for the vehicle, the lease rate we believed our credit warranted, and the target price per month of the lease. Our first attempt at this was Walker Acura New Orleans, and the experience was terrible. Not only were they completely unwilling to negotiate on last year's model, the sales woman was unable to reach any deals herself, and had to leave us for large stretches of time, only to come back and tell us she couldn't help us. We then called PJ at Acura Baton Rouge. He ran the numbers and determined that he was more than willing and able to help us. As we drove from NOLA to Baton Rouge, we worked with him on the phone to fill out the paperwork, so that once we arrived we literally only had to sign on the dotted line. The experience at Acura Baton Rouge was so incredible, in customer service and overall willingness to help with the sale, that it did not stop with PJ. We met with no fewer than 4 people over the course of the evening, and every one was helpful, friendly, and competent. I have bought many cars over the years in both Texas and Louisiana, and I can honestly say this was far and away the best experience I have ever had at a dealership, and would highly recommend them above anyone else in the region. They now have made a loyal customer of me for years to come. More
I've purchased 4 cars from P.J. within 2 1/2 year period.. That in itself explains everything.. Highly recommend Acura of Baton Rouge to anyone.. I own a Bakery in Baton Rouge and I recommend any cu period.. That in itself explains everything.. Highly recommend Acura of Baton Rouge to anyone.. I own a Bakery in Baton Rouge and I recommend any customer of mines looking for a car to go to P.J. Unbeatable service. More
I have been looking for a used car for a few months now. I gave PJ the specifics of the type of car that I wanted and he inspected every car that came in until he found the perfect one for me. He called me I gave PJ the specifics of the type of car that I wanted and he inspected every car that came in until he found the perfect one for me. He called me as soon as it came in and within 24 hours, the car was mine! I was so impressed the he remembered my specific needs and was able to meet them so perfectly. The service continued even after the sale. Acura coordinated my trade pay-off, my loan set-up AND worked with my insurance company to update my information. I didn't have to do anything but sign a few papers...what a dream come true!! Thank you Acura and PJ for taking such good care of your customers...we'll definitely be back!! More
In my search for a preowned Expedition EL, I found a great internet price at acura of baton rouge. Despite the already low price, my sales associate, Eddie, came down on the price even more to help me o great internet price at acura of baton rouge. Despite the already low price, my sales associate, Eddie, came down on the price even more to help me out. It was such a good deal that I was willing to fly one way from Nashville, Tn to buy this Expedition despite the 11 hour drive home to Tennessee. When Eddie and the pre~owned manager Mike found out I was an out of state buyer flying in, they sent a courtesy vehicle and driver to pick me up at the airport. The driver, Johnny, was on time, friendly, and helpful. Once at the dealership, the entire process was smooth and efficient. I enjoyed working with everyone and the finace manager was very helpful and gave me multiple extended warranty options. After the transaction was complete, I drove home to Tenneessee. After several days of driving, I noticed one tire had a small cut in the sidewall. I called Eddie back to let him know about the issue with the tire. Despite the fact that I did not have a warranty for the tires, Mike, the preowned manager, offered to send me a check to cover the cost of the tire, to include mounting and balancing labor. Overall, I was extremely pleased with every aspect of the transaction. I would, without hesitation, send my family and friends to this dealership. This was the best car buying experience I have had with any dealership, and as a 10 year Army officer, I have purchase vehicles in 5 different states. Car buying would be a much more enjoyable experience if all dealers operated in this manner! More