Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Acura of Berlin - Service Center

Berlin, CT

4.7
664 Reviews
Call Service Center (860) 846-4974

664 Reviews of Acura of Berlin - Service Center

Sort by
August 15, 2023

Easy to make appointment. Keith was very helpful and gave me status updates Waiting room was very clean More

by SAL33
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Davis
Report | Print
Aug 16, 2023 -

Acura of Berlin responded

Thank you so much for your kind words for Keith, and for taking the time to leave us this wonderful feedback! Tony Braglia General Manger 860-829-3780

August 13, 2023

Great service except why can’t they wash your car and vacuum it after spending over $1k!? Not acceptable More

by aliciauliano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Sharpe
Report | Print
Aug 14, 2023 -

Acura of Berlin responded

Thank you for your candid feedback, Alicia. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Berlin. Tony Braglia General Manger 860-829-3780

August 13, 2023

Had a great experience as usual. This is my 3rd oil change and was very satisfied More

by michaelcella56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2023 -

Acura of Berlin responded

Thank you for your business and this review, Michael. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Tony Braglia General Manger 860-829-3780

August 12, 2023

Very helpful, very professional, try to give me the best bargain at they can very understand More

by HAYSAY56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Sharpe
Report | Print
Aug 14, 2023 -

Acura of Berlin responded

Thanks for sharing about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Tony Braglia General Manger 860-829-3780

August 11, 2023

Their customer service is always on point. Response to any questions or concerns are addressed promptly. More

by DADULANEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2023 -

Acura of Berlin responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura of Berlin, we look forward to having you as one of our valued customers for many more years to come! Tony Braglia General Manger 860-829-3780

August 11, 2023

Acura of Berlin is a great dealership. I find Jessica to be a top-notch service advisor. Signed happy Acura Owner More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Bird, Jessica Sharpe
Report | Print
Aug 12, 2023 -

Acura of Berlin responded

Thanks for sharing about your experience with Jessica here at Acura of Berlin. We appreciate your business and hope to see you again soon! Tony Braglia General Manger 860-829-3780

August 11, 2023

Keith has always been so very helpful and explains everything in detail. His knowledge of automobile care is very good. He is always looking out for the best interest of the customer. I would highl More

by btobytim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2023 -

Acura of Berlin responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Keith here at Acura of Berlin. Tony Braglia General Manger 860-829-3780

August 10, 2023

Excellent service! ! I have no issues going to Acura in Berlin. I would recommend this place to everyone. More

by CAGREENE98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Sharpe
Report | Print
Aug 10, 2023 -

Acura of Berlin responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Tony Braglia General Manger 860-829-3780

August 10, 2023

Jessica was very professional, accommodating, and polite, excellent service experience. I am very satisfied with the work completed on my car. More

by Pantaleo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Sharpe
Report | Print
Aug 10, 2023 -

Acura of Berlin responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura of Berlin, we look forward to having you as a valued customer for many years to come! Tony Braglia General Manger 860-829-3780

August 08, 2023

Acura of Berlin is always professional and courteous. I have never had a bad experience! More

by renee_bennett14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Sharpe
Report | Print
Aug 09, 2023 -

Acura of Berlin responded

Thank you, Renee! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura of Berlin, we look forward to having you as one of our valued customers for many more years to come! Tony Braglia General Manger 860-829-3780

1
...
37
38
39
...
67