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Acura of Berlin - Service Center

Berlin, CT

4.7
651 Reviews
Call Service Center (860) 846-4974

651 Reviews of Acura of Berlin - Service Center

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July 30, 2023

The most friendly knowledgeable clean comfy and courteous dealership I have been to. Rich the service manager was exceptionally kind helpful and friendly. He really knows his stuff. More

by carlnedzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy the driver was amazing. , Richard Bird, Jessica Sharpe
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Jul 31, 2023 -

Acura of Berlin responded

Thank you for choosing Acura of Berlin, Carl. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Tony Braglia General Manger 860-829-3780

July 29, 2023

Very pleasant and the car was completed on time. I would recommend Acura if Berlin. More

by NKMURR
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Davis
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Jul 31, 2023 -

Acura of Berlin responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Berlin. Tony Braglia General Manger 860-829-3780

July 29, 2023

Very friendly courteous always a pleasure servicing my vehicle there. Love the waiting area. 5 stars More

by griffithstamoi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Sharpe
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Jul 31, 2023 -

Acura of Berlin responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Tony Braglia General Manger 860-829-3780

July 28, 2023

Everyone was very polite,friendly atmosphere and smiled. Dealership was very clean. Service of car was done in a timely manner thereby being very convenient. Would definitely go there again. Nice to see emp More

by dee.vanbever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Sharpe
Report | Print
Jul 29, 2023 -

Acura of Berlin responded

Thank you, Dee! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Berlin. Tony Braglia General Manger 860-829-3780

July 27, 2023

We get excellent service from everyone we deal with at this location. We couldn’t be more pleased with their work and courteous demeanor. More

by DV0618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Sharpe
Report | Print
Jul 29, 2023 -

Acura of Berlin responded

It's great to hear that Keith and Jessica were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura of Berlin! Tony Braglia General Manger 860-829-3780

July 26, 2023

Always a pleasure in dealing with Acura. Even washed my inside front windshield! That gets huge points from me. Very, very polite and pleasant staff! Thanks Acura! More

by SHERYL.SALVATORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt, Jessica Sharpe
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Jul 27, 2023 -

Acura of Berlin responded

Thank you, Sheryl, for choosing Acura of Berlin. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Tony Braglia General Manger 860-829-3780

July 26, 2023

Professional and courteous sales and service with very polite staff. Nice collection of new and used cars for sale now too. More

by Jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Sharpe
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Jul 27, 2023 -

Acura of Berlin responded

Thank you, Jake, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Tony Braglia General Manger 860-829-3780

July 25, 2023

Labor cost is so expensive Parts is so expensive too Non sense to pay suppies More

by hcanh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Sharpe
Report | Print
July 23, 2023

I was very pleased with the courteous speedy service. Everyone was friendly a great experience. More

by TWOSAVVY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Sharpe
Report | Print
Jul 24, 2023 -

Acura of Berlin responded

Thank you so much for your kind words for Keith, and for taking the time to leave us this wonderful feedback! Tony Braglia General Manger 860-829-3780

July 22, 2023

Quick check in and very reasonable wait. Pleasant waiting area and free wi-fi makes time go quickly. More

by LAURA-WHITAKER
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2023 -

Acura of Berlin responded

Thanks for sharing about your experience with Acura of Berlin. We appreciate your business, Laura, and hope to see you again soon! Tony Braglia General Manger 860-829-3780

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