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Keith Davis
Keith Davis at Acura of Berlin

Keith Davis

Service Advisor

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

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4.8
363 Reviews
4.8

363 Reviews

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363 Reviews of Keith Davis

June 15, 2026

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Employee Rating

They got me an appointment rather quickly- communication was excellent and they were very honest with options to help solve my problem More

by Nardelli.jenn
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis

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Jun 16, 2026

Acura of Berlin responded

Thank you for sharing your experience. We’re glad we could schedule your Acura MDX service promptly, keep communication clear, and offer honest options. Keith appreciates your kind review and is pleased we could resolve your concern. Eric Diaz General Manager 860-829-3787

June 05, 2026

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Keith was great friendly amazing customer service 1000/10 Keith was great friendly amazing customer service 1000/10 would highly recommend him !! More

by JADA.ALYSSA
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis

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Jun 06, 2026

Acura of Berlin responded

Thank you for highlighting Keith’s friendly and attentive service. We’re thrilled he made your Acura ILX service visit so positive. Your recommendation means a lot to our team. Eric Diaz General Manager 860-829-3787

June 05, 2026

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Keith Davis was extremely helpful and informative with my service for my car and I would be happy to recommend him for anyone's service needs. More

by DESCHENEAUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anaia Oquendo

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Jun 05, 2026

Acura of Berlin responded

It’s wonderful to hear Keith was so helpful and informative during your Acura RDX service. Your willingness to recommend us means a lot to our service team. Thank you for sharing your experience. Eric Diaz General Manager 860-829-3787

May 30, 2026

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Friendly staff, on time with my appointment and I was kept informed while I waited for my service to be completed. I've always been very pleased with the service and staff. More

by Raypalen
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis

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May 30, 2026

Acura of Berlin responded

It’s great to know our friendly staff and punctual service made your visit smooth. Keith is glad to have kept you updated during your Acura TLX service. We appreciate your continued loyalty and look forward to serving you again. Eric Diaz General Manager 860-829-3787

May 29, 2026

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Great communication Provided a loan vehicle Helped me figure out a solution with timeline for picking my car up More

by 15LARA15
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis

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May 29, 2026

Acura of Berlin responded

Thank you for the five-star rating on your Acura MDX service. We’re glad our team kept you informed, provided a loan vehicle, and outlined a pickup timeline that fit your schedule. We look forward to assisting you again. Eric Diaz General Manager 860-829-3787

May 29, 2026

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Excellent experience all around starting with Keith in service and ending with Jim and sales. I found Jessica to be very professional and help facilitate the process as well. I highly recommend active Ber More

by Paul Calaluce
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Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei, Brandon Hines, Jessica Deedon

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May 29, 2026

Acura of Berlin responded

Thank you for highlighting the efforts of Keith, Jim, and Jessica. We’re thrilled that the service and sales process for your used Acura TLX went so smoothly. Your recommendation truly means a lot to our team. Eric Diaz General Manager 860-829-3787

May 10, 2026

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The team at Acura Berlin are super friendly and helpful! Excellent customer service and excellent service to the vehicle. Can’t say enough great things. More

by SHAY.AMORRISSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Roy, Jonathan Roath, Brian Roush, Anaia Oquendo, Alan Stein

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May 10, 2026

Acura of Berlin responded

We’re delighted to hear that our team was friendly and helpful during your service visit. Alan and our technicians are glad your Acura RDX received excellent care. Thank you for sharing such positive feedback. Eric Diaz General Manager 860-829-3787

April 17, 2026

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Keith Davis is great to work with he has great knowledge of the job that he does I love working with him since I got my RLX More

by marquisroberson036
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis

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Apr 18, 2026

Acura of Berlin responded

Thank you for sharing your experience with Keith. We’re pleased his expertise has made your Acura RLX service so positive. We look forward to helping you again. Eric Diaz General Manager 860-829-3787

March 31, 2026

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Kevin was great. He helped me and made the process seamless which was important to me and my busy schedule. Exemplary customer service! More

by SANDY.SAWWAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Garcia, Zeon Horsford

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Mar 31, 2026

Acura of Berlin responded

Thank you for your review. Kevin is delighted we could make your Acura ADX purchase seamless around your busy schedule. Enjoy your new ADX and we look forward to assisting you again. Eric Diaz General Manager 860-829-3787

March 07, 2026

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Employee Rating

Service was good and have no complaints. Definitely will use Berlin of Acura again Thank you More

by AJR6366
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Roush, Rachel Cutler

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Mar 07, 2026

Acura of Berlin responded

It’s wonderful to hear that your service experience met your expectations. Thank you for choosing us to care for your Acura. We look forward to helping you again. Eric Diaz General Manager 860-829-3787

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