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Keith Davis
Keith Davis at Acura of Berlin

Keith Davis

Service Advisor

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

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4.8
370 Reviews
4.8

370 Reviews

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370 Reviews of Keith Davis

July 08, 2026

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Employee Rating

I bought an Acura solely because I like the service department team, including Matthew in particular. More

by SUZANNEWALSH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Roy, Jonathan Roath, Brian Roush

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Jul 08, 2026

Acura of Berlin responded

Thank you for choosing your Acura MDX and trusting our service team. Matthew will be thrilled to know his efforts contributed to your decision. We appreciate your support and look forward to caring for your MDX in the future. Eric Diaz General Manager 860-829-3787

June 27, 2026

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Employee Rating

Very professional, very thorough. The problem was addressed in a timely manner and I would recommend them to any Acura owner More

by derek.toth1994
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis

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Jun 27, 2026

Acura of Berlin responded

It’s great to know our team addressed your Acura TLX issue thoroughly and without delay. Your recommendation to fellow Acura owners means a lot. We appreciate you choosing us for your service needs. Eric Diaz General Manager 860-829-3787

June 27, 2026

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Appt was easy to make. Keith had everything in place and I had a seamless experience. More

by Stanley
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis

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Jun 27, 2026

Acura of Berlin responded

Thank you for mentioning how straightforward scheduling was and how smoothly Keith managed your service. We’re glad your Acura received the attention it needed and look forward to assisting you in the future. Eric Diaz General Manager 860-829-3787

June 25, 2026

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Great communication by Keith and the entire team. Keith answered all my questions and my car was serviced quickly. More

by Chuck Rogers
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis

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Jun 25, 2026

Acura of Berlin responded

It’s great to hear Keith kept you informed and our team acted quickly on your Acura service. We’re pleased we could address all your questions and finish promptly. Thank you for trusting us and we look forward to assisting you again. Eric Diaz General Manager 860-829-3787

June 24, 2026

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Employee Rating

Very satisfied I was very satisfied with the service and timely service on my vehicle. More

by FOCADASTOLI
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis

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Jun 24, 2026

Acura of Berlin responded

We’re delighted to know you were pleased with the prompt service on your Acura MDX. Keith is happy to have helped keep your vehicle running smoothly. Eric Diaz General Manager 860-829-3787

June 23, 2026

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Employee Rating

Easy to make a appointment and easy check in. Keith is thorough and usually informs me everything going on with my car. More

by marrowadh
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis

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Jun 23, 2026

Acura of Berlin responded

We appreciate your five star rating. It’s great scheduling and check in were seamless. Keith will be pleased to hear you value his thorough updates on your Acura. Eric Diaz General Manager 860-829-3787

June 23, 2026

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Employee Rating

I had an issue & was up set. They solved the issue and I left happy More

by cin2lov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 23, 2026

Acura of Berlin responded

We’re pleased Keith and our service team addressed your Acura ILX concern and ensured you left happy. Thank you for sharing your feedback. We look forward to assisting you again. Eric Diaz General Manager 860-829-3787

June 15, 2026

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They got me an appointment rather quickly- communication was excellent and they were very honest with options to help solve my problem More

by Nardelli.jenn
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis

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Jun 16, 2026

Acura of Berlin responded

Thank you for sharing your experience. We’re glad we could schedule your Acura MDX service promptly, keep communication clear, and offer honest options. Keith appreciates your kind review and is pleased we could resolve your concern. Eric Diaz General Manager 860-829-3787

June 05, 2026

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Employee Rating

Keith was great friendly amazing customer service 1000/10 Keith was great friendly amazing customer service 1000/10 would highly recommend him !! More

by JADA.ALYSSA
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis

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Jun 06, 2026

Acura of Berlin responded

Thank you for highlighting Keith’s friendly and attentive service. We’re thrilled he made your Acura ILX service visit so positive. Your recommendation means a lot to our team. Eric Diaz General Manager 860-829-3787

June 05, 2026

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Employee Rating

Keith Davis was extremely helpful and informative with my service for my car and I would be happy to recommend him for anyone's service needs. More

by DESCHENEAUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anaia Oquendo

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Jun 05, 2026

Acura of Berlin responded

It’s wonderful to hear Keith was so helpful and informative during your Acura RDX service. Your willingness to recommend us means a lot to our service team. Thank you for sharing your experience. Eric Diaz General Manager 860-829-3787

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