Acura of Berlin - Service Center

Accommodating / personable/ thorough Patient w/ my questions as an older customer ; friendly ; appeared focused on my concerns, not in a hurry to move on to next customer, as was definitely not the ca questions as an older customer ; friendly ; appeared focused on my concerns, not in a hurry to move on to next customer, as was definitely not the case w/ salesman who sold me my car there. More

Keith is very friendly, professional, and goes out of his way to make sure his customers are happy. Always a good experience working with Keith. way to make sure his customers are happy. Always a good experience working with Keith. More

Replaced my brake light promptly. Washed my car even though it was a simple job Washed my car even though it was a simple job More

Jessica in service 5 Great experience. Jessica got the car in and out and set up a follow up appointment for the additional service we needed. Jessica got the car in and out and set up a follow up appointment for the additional service we needed. More

Outstanding service and courtesy. They wash your car which is outstanding. Waiting area is extremely nice and resourceful while you wait. They wash your car which is outstanding. Waiting area is extremely nice and resourceful while you wait. More

The service department is always very easy to deal with. Service is prompt and as expected. Service is prompt and as expected. More

Prompt and professional. They accommodated us. And kept us updated as to the arrival of the part and when the work would be completed . They accommodated us. And kept us updated as to the arrival of the part and when the work would be completed . More

Took longer than expected to get part for the recall. But a loaner was offered during that time. But a loaner was offered during that time. More

Great customer experience. Cordial, professional and fast. They are patient with explaining everything I need to know. Cordial, professional and fast. They are patient with explaining everything I need to know. More

Fantastic staff throughout the service area, Keith , Jason who take care of all of my vehicles. I will never leave this dealership Jason who take care of all of my vehicles. I will never leave this dealership More