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Acura of Berlin - Service Center

Berlin, CT

4.8
491 Reviews

491 Reviews of Acura of Berlin - Service Center

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September 24, 2019

Quick easy and serviced very well Nicely done. Everything went quickly and easily. Appointment and service was professional and people were knowledgeable and attentive. Price was with More

by Ricky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith
Sep 24, 2019 -

Acura of Berlin responded

Thank you for your support, Ricky! We love to hear that you received great service at a fair price at Acura of Berlin. We are grateful to have you as a customer.

September 22, 2019

Very good Everyone is very friendly and very professional. I’ve been with Acura since 2005 when I bought my TL. Never had a problem. They take good care of y More

by Marshmello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department excellent
Sep 23, 2019 -

Acura of Berlin responded

Thank you for sharing your experience about your recent visit to Acura of Berlin! We are so appreciative of your loyalty to the Acura brand and our dealership. Your kind words about our team are excellent to read, as well. Have a great day, and we look forward to seeing you again soon!

September 19, 2019

Routine service for my Acura TL Timely, professional, courteous, and fair. I even received a discount. Beautiful dealership by the way. Keith is honest and kind. I set up a future ap More

by Ginger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith
Sep 20, 2019 -

Acura of Berlin responded

Hi Ginger - We love happy customers so this is wonderful to read! Thank you so much for your many compliments about our service and facilities. We look forward to assisting you next time at Acura of Berlin.

September 18, 2019

Highly Recommend I have been very pleased with Acura of Berlin from the purchase to the many scheduled service appointments. The service people are knowledgeable and v More

by Kay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Bird
Sep 18, 2019 -

Acura of Berlin responded

Hi Kay - It makes us smile to hear that you've had positive experiences with both our Sales and Service Teams! Thank you so much for your continued support. We are grateful to have you as a loyal Acura of Berlin customer.

September 11, 2019

Excellent as always My car is a 2010 MDX with 160K miles and I have been bringing it there from day 1. I always feel my service rep (Keith) treats me fairly and explains More

by JRWJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Davis
Sep 11, 2019 -

Acura of Berlin responded

Thank you for your review of Acura of Berlin! We are truly grateful for your loyalty to our dealership and we hope to continue working with you in the future. Thank you for your support and your business! Have a great day!

September 09, 2019

Great service Always a friendly and comfortable environment. Service is fast and thorough. The staff makes sure that you are comfortable while waiting for your serv More

by Dale B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Sep 09, 2019 -

Acura of Berlin responded

Hi Dale - We love to hear that you've received consistently friendly and fast service from the Acura of Berlin team! Thank you very much for trusting us with your business time and time again.

September 07, 2019

Service My service rep, Keith, was informative, polite and friendly. The waiting area was comfortable. The ease of making an appointment was a plus. Thank you More

by Pattie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith
Sep 09, 2019 -

Acura of Berlin responded

Thank you for giving Acura of Berlin your five-star rating, Pattie! We are grateful for your business and look forward to seeing you next time!

September 05, 2019

Best service experienced I have brought my car for oil change. Everybody www very professional and thermal from the time I set up the appointment to the end of the service be More

by MD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Perry, Steve
Sep 06, 2019 -

Acura of Berlin responded

It's wonderful to hear that from start to finish your visit to Acura of Berlin was a success! Thank you so much for your kind words about our team. We look forward to assisting you next time.

September 04, 2019

Service Check-in was speedy and efficient. Richard Bird was very thorough, friendly and professional, made sure I knew exactly what was needed and what to do More

by RM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Bird, Gerald Campana.
Sep 04, 2019 -

Acura of Berlin responded

Thank you for the positive feedback about your recent visit to Acura of Berlin! We appreciate your kind words about working with Richard and Jerry on our team and we hope to see you again soon!

September 01, 2019

service Thought it was overly expensive for what was done, and that included coupons I received in the mail. Staff extremely friendly and courteous. Sales s More

by blkmulford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
forget name
Sep 03, 2019 -

Acura of Berlin responded

Thank you for coming to Acura of Berlin for your auto service needs! We really appreciate your business as well as your feedback. Have a wonderful week.