Acura of Boston

Mike Bender and this dealership were phenomenol! From the moment I walked in to buy a car, I was impressed. The sales people that assisted me were very customer service focussed, friendly, extremely know the moment I walked in to buy a car, I was impressed. The sales people that assisted me were very customer service focussed, friendly, extremely knowledgeable, helpful, and patient. I especially appreciated Mike's patience and extensive knowledge as he assisted me with what could have been a very difficult process. Bryan Jones and other sales staff were also great! I should mention that I shopped around and this was by far the best dealership I visited. The price, service and overall experience could not have been better. Never for a minute did I feel pressured. Instead, I felt that Mike and his staff went above and beyond! I would definitely highly recommend this dealership to all of my friends and family. Debbie Zirman More

The sales guy was great, Edwin. The sales manager was pushy, arrogant and blew a deal that was otherwise done. We phone tagged and he finally stopped calling after the first afternoon. This guy is old sc pushy, arrogant and blew a deal that was otherwise done. We phone tagged and he finally stopped calling after the first afternoon. This guy is old school hard sell and I felt like he was trying to trap me right down to holding my keys aftger appraising my trade. (he gave me back the registration but kept my keys.) Bought another car from a dealer that simply answered my questions politely. I felt bad for Edwin, nice guy with no power to negotiate. More

I had a great experience with Acura of Boston right from I had a great experience with Acura of Boston right from the beginning. The people were wonderful to work with. I was made to feel very comfortab I had a great experience with Acura of Boston right from the beginning. The people were wonderful to work with. I was made to feel very comfortable during nagotiations with Kent. He was the only one to email me right away after I inquired about the TL. Christopher Wright in the F&I department was extremly knowledgeable, answered all my questions and at no time did I ever feel pressure. I was able to go at my own pace and do what I wanted. Ryan could not do enough for me when going over the TL's features he took the time to go over it not once but several times, answered all my questions then delivered the car to me 50 miles north of Boston. I was impressed by this dealership overall but mostly by Ryan, his personality and his knowledge about the Acura TL. Thank you Cheryl Smith More

Overall, I had a good experience. Zach Timmermeyer was a great help. He was very friendly and funny. He made sure everything went well. I also liked the fact, Zach left a open commuinication after I leased great help. He was very friendly and funny. He made sure everything went well. I also liked the fact, Zach left a open commuinication after I leased the car. I do plan on calling Zach for couple of questions. Thanks More

My experience was positive because of the friendliness of the salesman (and manager), lack of pressure to buy a car; helpfulness, availability of cars, and salesman's knowledge of his inventory. I didn't re the salesman (and manager), lack of pressure to buy a car; helpfulness, availability of cars, and salesman's knowledge of his inventory. I didn't receive unsolicited phone calls or emails after my first visit -- which I appreciated. More

My experience at Acura of Boston was wonderful. I would recommend them to all of my friends and family. Thanks Zack for your of your help and patience with me. I can be very difficult woman but you showed recommend them to all of my friends and family. Thanks Zack for your of your help and patience with me. I can be very difficult woman but you showed care and definitely patience. I didn't feel like I was was talking to a "car"sales man I didn't feel like I was getting ripped off. i felt relieved and comfortable when I left. Thank you More

I was extremely impressed with Acura of Boston throughout my new car purchase. I had contacted several Acura dealerships within the area for pricing information on a new car, and received the best price fro my new car purchase. I had contacted several Acura dealerships within the area for pricing information on a new car, and received the best price from Acura of Boston. Furthermore, the sales staff was extremely cordial and receptive to me when I visited the dealership. I never felt pressured at any time. My sales representative knew every little detail about my car, and even contacted me on his day off in order to notify me that my car was ready for pickup! This was definitely beyond my expectations. I wish all dealerships operated as professionally and smoothly as Acura of Boston. I give this dealership my highest recommendation and will most definitely return to them for my future car purchases. More

Zack was a professional from the beginning to the end. He answered every question I had before and after the sale. I think it's admirable for a salesperson to care about you after the sale has been made just answered every question I had before and after the sale. I think it's admirable for a salesperson to care about you after the sale has been made just as much as before the sale. If I had a question Zack didn't know he didn't try to bullshit me, he instead went to the appropriate peopl;e where he could get the correct answer. Trust me I had him running around with a lot of questions. I found everyone at accura of Boston to be very helpful. I guess if I had any complaints it's with all the guys standing at the managers desk talking bad about a salesman that wasn't in that day. I really thought that was inappropriate. Other than that all the people were very friendly and helpful. More

From our first visit when we weren't quite sure what we wanted, the knowledgeable salesperson answered all of our questions about various models and didn't try to steer or pressure us at all. We came back wanted, the knowledgeable salesperson answered all of our questions about various models and didn't try to steer or pressure us at all. We came back again when we had decided and he was attentive and present throughout the whole buying process. We were treated with the utmost respect during the negotiation process and felt like we paid a fair price. We absolutely love the car and had a great experience at Bernardi and speak very highly about the dealership to friends. More

Michael is very nice, helpful, knowledgeable person. I Michael is very nice, helpful, knowledgeable person. I needed a time and a space and he gave that to me. He also always was available when I wanted t Michael is very nice, helpful, knowledgeable person. I needed a time and a space and he gave that to me. He also always was available when I wanted to talk to him. I felt very comfortable. He definitely played a significant role on my decision to buy the car. More