Back

Acura of Brookfield

Brookfield, WI

4.6
1,397 Reviews
Welcome to Acura of Brookfield, Southeastern Wisconsin's exclusive Acura Dealer located in Brookfield Wisconsin. We are proud of the fact that many of our Acura of Brookfield associates have 20+ years of experience in Sales, Service and our Parts Departments. Acura of Brookfield has won the prestigious Precision Team award 19 times and for 14 consecutive years 2009 - 2022.
Contact Dealership

19180 W Bluemound Rd

Brookfield, WI

53045

Directions

By Type

Showing 1,397 reviews

January 17, 2024

I requested information on two Acura rdx’s. One was new one was a 2021. No one ever contacted me. Poor first impression of the dealership. I am leaving for Florida this week so won’t be back to More

by Sharon
Recommend Dealer
No
Employees Worked With
No one helped me
Jan 17, 2024 -

Acura of Brookfield responded

Thank you for contacting me to discuss this in more detail. I will look forward to hearing back from when you return to Wisconsin. Sincerely, Matt Nettesheim Sales Manager

December 08, 2023

Contacted them through email. Asked 8 specific questions. They would not answer the questions although the Internet Sales manager emailed a couple of more times but no answers to More

by airplanelarryg6
Recommend Dealer
No
Employees Worked With
Alfredo Acosta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Acura of Brookfield responded

My name is Ben Mortimer, Sales Manager, at Acura of Brookfield. Thank you for taking a moment to share this feedback about your recent experience with our Internet Team. I would like to apologize that our team did not answer your questions. This certainly should not have happened. I am going to have one of our Sales Consultants contact you to answer all your questions about this Ford Explorer. I also plan to address your feedback with our Internet Team. If you have any additional questions or concerns, please contact me directly at 262-439-6008.

June 06, 2023

I have been using Acura in Brookfield for 20 years. I love the service department. Right now I am buying my third Acura and Matt in finance went the extra mile to get the car I really wanted. He wa More

by Lori Kilian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Nettesheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Acura of Brookfield responded

Thank you for sharing this wonderful review and recommendation about your buying experience with Acura of Brookfield and Matt! We hope you are enjoying your Acura.

November 19, 2022

My daughter had a wonderful experience buying her first car. David Kaemmer took great care explaining everything and walking her through all the features. He even gave her roses and a cool keychain. She le More

by avilacolleen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Kaemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2022

Service is always impeccable at this Acura. Service is always reviewed with me and my wait is minimal. Car also is cleaned inside and out before I leave. More

by Lynda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Fielder
Aug 09, 2022 -

Acura of Brookfield responded

Thank you for sharing this excellent review about your recent service visit.

April 01, 2022

3rd car from there always a great experience with professionalism, even with my previous salesmen retiring and David taking over. He is very easy to work with More

by @ScientificMoor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Acura of Brookfield responded

Congratulations on your new vehicle. Thanks for sharing this great review about your buying experience with David. We hope you are enjoying your new vehicle.

January 10, 2022

I recently purchased an Acura TLX from Acura of Brookfield. The salesperson Mr. David and accounts manager Mr. Roger did an amazing job. Keeping in mind this was a remote purchase, they were honest More

by Rehan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Meeker
Jan 13, 2022 -

Acura of Brookfield responded

Congratulations. We are thrilled to hear about your amazing experience with David and Roger. We hope you are enjoying your new vehicle.

December 11, 2021

Jaonon was great, very helpful and easy to talk to. Acura of Brookfield is a first rate dealership. I would recommend them to anyone who is looking for a new car. More

by Heather
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Meeker, Jaonon Yang
Jan 13, 2022 -

Acura of Brookfield responded

Congratulations on your new vehicle. Thank you for sharing about your great buying experience with Joanon.

September 07, 2021

Thank you Shon. Appreciated your professionalism and willingness to show options when the original wasn't the desired car. Very informative and couldn't have asked for better. Scott and Jo More

by joann.fox
Recommend Dealer
Yes
Employees Worked With
Shon Nix
Sep 07, 2021 -

Acura of Brookfield responded

Congratulations on your new vehicle. Thanks for sharing about your great buying experience with Shon.

September 07, 2021

Thank You Shon. We really appreciated you all staying late on a holiday weekend to help us purchase a car. All of you were very polite and professional and I would recommend your dealership to others. More

by Nate
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Meeker, Shon Nix, Alex Opio
Sep 08, 2021 -

Acura of Brookfield responded

Congratulations. Thank you for sharing this great review about your buying experience with Shon.

1
...