Acura of Brookfield

Great service I took my Acura in for service and they got me in at the time of my appointment. Dan, the service advisor was great. The service was done in a timely I took my Acura in for service and they got me in at the time of my appointment. Dan, the service advisor was great. The service was done in a timely fashion and the car was washed clean as a whistle. I recommend this dealership to anyone who enjoys and appreciated good service ! More

Beyond helpful and accommodating I made an on-line appointment for scheduled service, based on the reminder that appeared on my dashboard. After doing so, I received a call reviewin I made an on-line appointment for scheduled service, based on the reminder that appeared on my dashboard. After doing so, I received a call reviewing the recommended repairs, etc. The Service representative stated that he would apply a coupon that was available on line (that I wasn't aware of) - which I greatly appreciated. In addition, I knew I would not be able to pick up my car when it was complete, as my husband was out of of town and didn't have a way to get there etc. I was offered transportation to and from the dealership. Even though the logistics wouldn't work, I greatly appreciated that it as an option. I received updates on the progress of my repairs and a call when they were completed. I picked up the car the following morning - and even had the delight of having the frost from my car windows scraped so it was ready to drive. I love this dealership. I have a 2009 Acura TL - it is by far the best car I have ever had. It has ONLY needed scheduled maintenance. You have the option of a new loaner, which is fun; everyone from the service staff to the cashiers, to the guys who retrieve your car for you are top notch and make you feel truly valued as a customer. I strongly recommend this dealership. Ann W. More

Exceptional Service I received personal treatment from Dan in helping diagnosis a problem with a dashboard light. He took care of it promptly, provided a loaner, and fix I received personal treatment from Dan in helping diagnosis a problem with a dashboard light. He took care of it promptly, provided a loaner, and fixed the issue with a detailed explanation. This car is used by our daughter to drive 20 miles to school each day. I purchased it new and it now has over 190,000 miles on it. I am confident that it will surpass 200,000 miles or more because of the care we've received at this dealership. A very happy, loyal, customer. More

Purchase of 2016 RDX My purchase experience was excellent. The vehicle is great and really enjoyed the style of selling by Tony Glavan and will spread the word about the A My purchase experience was excellent. The vehicle is great and really enjoyed the style of selling by Tony Glavan and will spread the word about the Acura Dealership in Brookfield WI. It was a pleasure working with Tong and the whole crew at the dealership. More

Excellent service at Acura of Brookfield Acura of Brookfield provided me with the best new car buying experience of my life. They continue the same excellent experience with service. The se Acura of Brookfield provided me with the best new car buying experience of my life. They continue the same excellent experience with service. The service was prompt and professional. Very easy in and out process. The chair massage on Mondays also made the wait a wonderful experience. More

I am very satisfied. You have earned my trust. I called the dealership and right away David Kaemmer, the sales person, got on the phone and indicated me how to get to the car lot. Once there he too I called the dealership and right away David Kaemmer, the sales person, got on the phone and indicated me how to get to the car lot. Once there he took the time to explain me in detail all about the vehicle I wanted to purchase. No pressure of any kind. It was a pleasure from the first hand shake to the last one. Everyone at the dealership were professional and polite in all aspects. This has been so far the best car shopping experience of my life. I had a little issue with the second key. I call David and it was fix and resolved without objection from the parts department. When I need another vehicle, and that day will come, I will for sure check with Acura of Brookfield first. My wife loves the car and the flowers. Her and I are making sure that all are friends we have know where to go to buy a car. You guys have earned my trust! Thank you, Juan Carlos Helmstedt More

Class dealership from the time you walk in the door to look at a vehicle until the day you walk out. Our sales person-Rich-is an exeperience person who personificates from the time you walk in the door to look at a vehicle until the day you walk out. Our sales person-Rich-is an exeperience person who personificates knowledge & professionalism.This is our 2nd Acura. We already know the service department is great also. It is easy to see how this dealership has won so many awards! More

Repair service was excellent and a loaner car was provided. The cost of the repair marched the cost estimate provided by the service person at the time. was excellent and a loaner car was provided. The cost of the repair marched the cost estimate provided by the service person at the time. More

Annual service, oil change Came in for an oil change. While there,the software was upgraded which we very much appreciated. Always satisfied with the efficiency of the process. Came in for an oil change. While there,the software was upgraded which we very much appreciated. Always satisfied with the efficiency of the process. More

A1 Service call I brought my car in for a regular service call, which was of course handled efficiently and timely. That is nice and somewhat expected, but the way I I brought my car in for a regular service call, which was of course handled efficiently and timely. That is nice and somewhat expected, but the way I was treated was so much better than expected! I have been an Acura of Brookfield customer for 23 years now and I always appreciate how nice everyone is, and so accommodating, but on my last visit I felt like a rock star, or something! Gary Krier recognized me right away and instructed Adam to take very good care of me then John Vasos went out of his way to locate me in the waiting room and catch up. We had so much fun talking the time flew by and I almost didn't want to leave! I LOVE the people and service at Acura of Brookfield!! Rich Bravata just sold my daughter a car last month, and she loves it, too!! More