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Acura of Brookfield

Brookfield, WI

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1,398 Reviews
Welcome to Acura of Brookfield, Southeastern Wisconsin's exclusive Acura Dealer located in Brookfield Wisconsin. We are proud of the fact that many of our Acura of Brookfield associates have 20+ years of experience in Sales, Service and our Parts Departments. Acura of Brookfield has won the prestigious Precision Team award 19 times and for 14 consecutive years 2009 - 2022.
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19180 W Bluemound Rd

Brookfield, WI

53045

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Showing 1,398 reviews

June 01, 2021

I had a quick and easy process for my new lease from Acura. Every time or just gets quicker and I love being able to come in sign the paperwork and leave my new car. Thank you. More

by JENNYMARIE91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Groth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denver
Jun 04, 2021 -

Acura of Brookfield responded

Congratulations on your new vehicle. It is wonderful to hear that the process was quick and easy. We hope you enjoy your new vehicle.

May 31, 2021

Service was exceptional! This was my first time bringing my vehicle in and I could not have been happier. I had been with Lincoln for over 12 years so making the switch to Acura had me a bit nervous. I co More

by janetwinterle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Acura of Brookfield responded

We are thrilled to hear your first service visit was exceptional. Thank you for sharing.

May 28, 2021

Gary is a great service consultant and took care of arranging my car to be serviced timely It was an unexpected service call and worked me in. More

by LYNNDEIMEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Acura of Brookfield responded

Thanks for sharing this great review about your service experience with Gary.

May 27, 2021

Communication and service provided were excellent. They picked up my vehicle at my place of employment and returned it within a couple of hours. Just an all around pleasure to have this option. Thank you More

by kemp5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Acura of Brookfield responded

Thanks for sharing this excellent review about our Concierge Pick-Up and Delivery Service.

May 26, 2021

Was in need of 105K major service for Acura MDX. Service advisor Dan was polite and courteous. Service was done in timely, professional and reliable manner. Satisfied More

by LFY1002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Acura of Brookfield responded

Thanks for sharing about your recent service visit with Dan.

May 26, 2021

Great customer service at every level. The flowers for my wife was a great touch. Great overview when we took delivery too. Would buy again. More

by tconroy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Somers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Acura of Brookfield responded

Congratulations on your new vehicle. We are happy to hear about your great experience and that your wife enjoyed the flowers.

May 26, 2021

The Acura dealership is conveniently located by major highway. Service staff in courteous while conducting business. Techs are attentive to detail. Service is professionally, aim to please, and deliver. More

by LFY1002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Acura of Brookfield responded

Thanks for sharing this great review

May 24, 2021

As usual, the service level was great. Great recommendations and updates on my vehicle by the team. Dealership is comfortable and a pleasant environment to wait on those quick oil changes. More

by ernestgreen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Acura of Brookfield responded

Thanks for taking a moment to share this great feedback from your recent service experiences.

May 24, 2021

Service was excellent - car was cleaner than I expected. I am very impressed with the service and allowance of the rental car. Really great experience overall and will get the car detailed here again. Thank More

by lindarenee255
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Acura of Brookfield responded

We are thrilled to hear your service was excellent and that you enjoyed the loaner vehicle. Thanks for sharing.

May 23, 2021

The process for buying a car with Acura of Brookfield has always been smooth and enjoyable. The staff are honest and polite. David K did was a great salesman. He was patient, honest and helpful. More

by CaseyJLemke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Mortimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kaemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Meeker
May 24, 2021 -

Acura of Brookfield responded

Congratulations on your new vehicle. We appreciate this great review about your purchase experiences with David and the rest of the team.

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