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Acura of Brookfield

Brookfield, WI

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1,398 Reviews
Welcome to Acura of Brookfield, Southeastern Wisconsin's exclusive Acura Dealer located in Brookfield Wisconsin. We are proud of the fact that many of our Acura of Brookfield associates have 20+ years of experience in Sales, Service and our Parts Departments. Acura of Brookfield has won the prestigious Precision Team award 19 times and for 14 consecutive years 2009 - 2022.
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19180 W Bluemound Rd

Brookfield, WI

53045

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Showing 1,398 reviews

May 10, 2021

Adam in the service area was great to work with. He created me by name, had paperwork ready, asked if I had any other concerns about my car other than the recall work that I was there for. He gave freq More

by Pholewinski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam
May 11, 2021 -

Acura of Brookfield responded

We couldn't be happier to hear about your amazing experience with Adam during your recent service visit. Thanks for sharing.

May 08, 2021

David provided friendly, direct, and casual service that made the experience easy and efficient. From the moment I arrived, through the finance office and finally into my new vehicle, I couldn’t have asked More

by David L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Groth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Chilson
May 08, 2021 -

Acura of Brookfield responded

Congratulations on your new vehicle. It is great to hear how enjoyable and comfortable your buying experience was with David. Thanks for sharing.

May 07, 2021

Extremely courteous and helpful. Answered all our questions, low pressure. Smooth sales process. Took the time after business hours to walk me through my vehicle's features and tech set-up. Well wort More

by JN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Meeker, Alex Opio
May 08, 2021 -

Acura of Brookfield responded

Congratulations on your new vehicle. We are happy to hear you got the car you wanted. Thanks for sharing about your excellent buying experience with David and the rest of the team.

May 07, 2021

Great service as always. GaryK was courteous & professional. Service(seat belt replacement) completed in timely manner under full warranty with no charges incurred. Thank you! More

by Jedpgolf6980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2021 -

Acura of Brookfield responded

We are thrilled to hear about your great service experience with Gary.

May 07, 2021

Working with the helpful Sales and Service people at Acura of Brookfield is always a blessing to us. We love doing business with your dealership! Thanks! More

by Jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2021 -

Acura of Brookfield responded

We appreciate this excellent review and feedback. Thanks for sharing.

May 07, 2021

Everyone is so professional and courteousWork was Everyone is so professional and courteous Work was completed in good time and car was washed Waiting area is very pleasant! Bring back the sn More

by Acura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2021 -

Acura of Brookfield responded

Thanks for this great feedback.

May 07, 2021

The service Was good , everyone was friendly. The guy that waited on was very nice and informative. He gave me information on what think the problem might be. More

by Craig Jackson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Schersing
May 08, 2021 -

Acura of Brookfield responded

We are happy to hear about your good service experience with Adam.

May 05, 2021

Keith was awesome in everything from handling the turn in of the old vehicle to getting me transferred into the new one. He kept me appraised of any updates and was instrumental in making sure all the a More

by Josh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Chilson
May 06, 2021 -

Acura of Brookfield responded

Congratulations on your new vehicle. Thanks for sharing about your awesome buying experience with Keith.

May 05, 2021

Jacket covered his name but 'David Stawicki' appears on the inspection form. My concerns were relayed correctly from the first greeter to David and David went the extra mile to look at my records and reass More

by scm5405
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Stawicki
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Acura of Brookfield responded

Thanks for sharing this great review from your recent service visit.

May 04, 2021

Very nice and kind service. A bit pricy but that is what it takes to have it done right. Would recommend to anyone that has and Acura More

by Zachary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Acura of Brookfield responded

Thanks for sharing this great recommendation.

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