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Acura of Brookfield

Brookfield, WI

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1,398 Reviews
Welcome to Acura of Brookfield, Southeastern Wisconsin's exclusive Acura Dealer located in Brookfield Wisconsin. We are proud of the fact that many of our Acura of Brookfield associates have 20+ years of experience in Sales, Service and our Parts Departments. Acura of Brookfield has won the prestigious Precision Team award 19 times and for 14 consecutive years 2009 - 2022.
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19180 W Bluemound Rd

Brookfield, WI

53045

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Showing 1,398 reviews

April 09, 2021

Great customer service , follow up and awesome safety standards! From the phone call to make the appointment to the service pro who helped me upon arrival everything was great! More

by Prezmary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Acura of Brookfield responded

Thanks for sharing about the great customer service you received during your recent service visit.

April 09, 2021

Dan surges was very attentive and reasonable in communicating what needed to be done to my car. The service was done quickly. Five stars to Dan. More

by jduffey0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Acura of Brookfield responded

It is great to hear about your great experience with Dan. Thanks for sharing.

April 07, 2021

Team did a great job diagnosing the problem along with allowing me to see the issues to make a repair decision. They also repaired the issue quickly More

by Mike Goche
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Acura of Brookfield responded

It is great to hear that everything went well with your recent service visit. Thanks for sharing.

April 06, 2021

Very nice to do business with. Alan was very knowledgeable and easy to work with. Clean showroom, reception and service bay areas. Repeat customers for a reason. More

by Patricia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Somers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Baker , Brian Chilson
Apr 06, 2021 -

Acura of Brookfield responded

Congratulations on your new vehicle. We are thrilled to hear about your great experience with Alan. Thanks for sharing.

April 05, 2021

The attentiveness to my 2013 Acura TL SHAWD is a pleasure since I probably am not as focused on it as an owner could be. Recently had the oil consumption extended warranty work completed and the suggestion t More

by randyhazaert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Acura of Brookfield responded

Thanks for sharing this great review.

April 01, 2021

Great experience. No hassle purchase. MDX selected was prepared and delivered quickly. Got full review of car and features. Price was competitive. This is the 3rd car purchased from Acura of Brookfield. More

by LACKEYDOUG1
Recommend Dealer
Yes
Employees Worked With
Stuart Beispiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Acura of Brookfield responded

Congratulations on your new MDX. Thank you for sharing this great review about your most recent purchase.

March 31, 2021

Very friendly and a pleasant experience. The years of Very friendly and a pleasant experience. The years of sales experience was very important in the selection process. The walk through was another ver More

by Rkoehler0590
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Bravata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denver , Brian Chilson
Apr 01, 2021 -

Acura of Brookfield responded

It is great to hear about your friendly and pleasant purchase experience Rich Bravata. Congratulations on your new vehicle.

March 31, 2021

I have purchased several cars from Acura of Brookfield they have always treated us with respect. Their entire staff is very professional and knowledgeable. I would highly recommend them to anyone. More

by JEFFHILTZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Bravata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denver , Mike Baker , Brian Chilson
Apr 01, 2021 -

Acura of Brookfield responded

Congratulations on your new vehicle. Thanks for sharing this wonderful review and recommendation.

March 31, 2021

Service was excellent and done on time. They listen to my description of the problem and understood what my concern was.. They had the loaner available & ready when I arrived. More

by S & J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Schersing
Apr 01, 2021 -

Acura of Brookfield responded

We are thrilled to hear about your excellent service experience with Adam. Thanks for sharing.

March 31, 2021

The service was done efficiently The service advisor was The service was done efficiently The service advisor was clear and offered me appropriate choices for service I was happy the tire leak was repaire More

by GINGERYJIM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Acura of Brookfield responded

Thanks for sharing about your efficient service visit to repair the tire leak.

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