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Acura of Brookfield

Brookfield, WI

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1,398 Reviews
Welcome to Acura of Brookfield, Southeastern Wisconsin's exclusive Acura Dealer located in Brookfield Wisconsin. We are proud of the fact that many of our Acura of Brookfield associates have 20+ years of experience in Sales, Service and our Parts Departments. Acura of Brookfield has won the prestigious Precision Team award 19 times and for 14 consecutive years 2009 - 2022.
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19180 W Bluemound Rd

Brookfield, WI

53045

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Showing 1,398 reviews

March 30, 2021

I have always had a good experience working with the sales and service staff at Acura of Brookfield. They have always provided professional and informative service. More

by ZEROPT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Glavan
Mar 30, 2021 -

Acura of Brookfield responded

Thanks for sharing this great review and recommendation.

March 30, 2021

I had my RDX looked at after another dealership did some questionable work. Fast, efficient, and friendly is how I would describe Acura of Brookfidid. There is a lot to be said about having service done by More

by The Ripper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Acura of Brookfield responded

It is great to hear about your recent service experience. Thank you for sharing.

March 30, 2021

It’s my third lease with Acura of Brookfield and Keith Cohen is the best! There is no messing around ever. From the initial contact, test drive, negotiation to closing and delivery this place is top not More

by ADAM.SANDERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

Acura of Brookfield responded

Congratulations on your new vehicle. Thanks for sharing this great review about your purchase experience with Keith.

March 30, 2021

Quick service! Less then 30 minutes! Derrick was friendly and pleasant. Waiting area clean and the accountant gal was friendly. Will be back in future More

by lisa98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Acura of Brookfield responded

Thank you for sharing about your quick service visit.

March 29, 2021

I always rest assured when I take my car in to Acura. They always give me a piece of mine because I know they are going to do a great job. More

by Yolandalanny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Acura of Brookfield responded

We appreciate this great review about your past service experiences with our service team.

March 29, 2021

Best car experience that I have ever had. Everything was set before I came in for the test drive along with the financing. Thank you! More

by KARISDREW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Nettesheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Acura of Brookfield responded

Congratulations on your new vehicle. We couldn't be happier to hear that this was your best car buying experience. Thanks for sharing.

March 27, 2021

I always get Class A service. I know my car is being taken care of properly any time I take it to Acura of Brookfield. More

by mcilwees
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Acura of Brookfield responded

Thanks for sharing this wonderful review.

March 27, 2021

I received excellent service .The staff was friendly and very knowledgeable. I have purchased many Acura trucks. I have been a customer for 15 years. . More

by mjtrunnell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Acura of Brookfield responded

Thanks for this great review and your continued loyalty.

March 26, 2021

It was easy to get an appointment. The dealership employees were friendly and professional. The work was performed efficiently. The dealership provides a great service in picking up the vehicle and More

by sara.weinberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2021 -

Acura of Brookfield responded

Thanks for sharing this great review from your recent service visit with Gary.

March 26, 2021

I stop to make for the remote for the door of my MDX but Gerry Krier disconnect the whole alarm system charge $89 which is not worthy and again make remote for $235 . Did unnecessary work and charge for in More

by NS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary Krier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Acura of Brookfield responded

I sincerely apologize that you had an unpleasant experience with our service department. Feedback like this is one of the ways we can improve. I would like to speak with you to gather more details about your recent visit. Please contact me at 262-439-6032 at your convenience. Respectfully, Colin Fiedler Service Manager 262-439-6032 colin.fiedler@zimbrick.com

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