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Acura of Brookfield

Brookfield, WI

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1,398 Reviews
Welcome to Acura of Brookfield, Southeastern Wisconsin's exclusive Acura Dealer located in Brookfield Wisconsin. We are proud of the fact that many of our Acura of Brookfield associates have 20+ years of experience in Sales, Service and our Parts Departments. Acura of Brookfield has won the prestigious Precision Team award 19 times and for 14 consecutive years 2009 - 2022.
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19180 W Bluemound Rd

Brookfield, WI

53045

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Showing 1,398 reviews

March 11, 2021

Best service around , fast, friendly , got right on it, had my vehicle on the rack before I even had my jacket off, highly recommend them More

by RENEE.BROWNING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Acura of Brookfield responded

Thank you for sharing this great review.

March 11, 2021

Excellent experience (as per usual). Adam was great, loaner car was ready and waiting, environment is very clean. All in all, my Acura dealer is GREAT! More

by lynn.heinrich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam
Mar 11, 2021 -

Acura of Brookfield responded

We couldn't be happier hearing this incredible feedback. Thanks for sharing.

March 11, 2021

Second try!All good except I need to be asked if I have any coupons to save some $’s.I pruned the coupon and stuck it in the glove compartment 😢 Can I get a credit? You had sent them to me 2 days befor More

by Fred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Acura of Brookfield responded

Thank you for taking my call this morning to discuss in more detail. Colin Fiedler Service Manager

March 10, 2021

Always makes my day to be greeted and work with this group ... great crew! Love the girl who checked me out for rental and end of service! More

by rhaye2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Nettesheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Acura of Brookfield responded

Thank you for sharing this wonderful feedback about your past experiences. Thank you for sharing.

March 10, 2021

Excellent customer service and pleasant experience! Everyone we dealt with was professional and attentive to our needs. We will definitely be purchasing another vehicle from here in the future. More

by payanta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Mortimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kaemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Meeker
Mar 11, 2021 -

Acura of Brookfield responded

Congratulations on your new vehicle. We are thrilled to hear about your excellent experience.

March 10, 2021

The service department is outstanding. I’ve owned 3 Acura TL’s and always have necessary work/maintenance done at this location regardless of where the vehicle was purchased. More

by powermx
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Acura of Brookfield responded

Thanks for trusting our service department with your TL's.

March 09, 2021

Nice waiting area that allowed me to work while waiting for service. Communication during Service was great as well. Everything was done on time and as scheduled. More

by JeffB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Acura of Brookfield responded

It is great to hear you were able to work while your vehicle was in for service. Thank you for sharing.

March 08, 2021

Great advice and selections during the buying process. Very quick to add the options after the sale. Very fast financing process that was well explained. More

by r1ladd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Truttschel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Bravata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Chilson
Mar 11, 2021 -

Acura of Brookfield responded

Congratulations on your new vehicle. We couldn't be happier to hear about your great buying experience.

March 08, 2021

Very courteous, professional, and prompt. Service advisor only recommended fixing what needed to be fixing. Very honest and reputable, which is very much appreciated. Actual cost of service even ca More

by STEVE.STANEK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Acura of Brookfield responded

It is great to hear about your recent service experience. Thank you for this wonderful feedback.

March 06, 2021

Quick and excellent service. Good explanation of what was going to be done and potential other items in need of future service. Great car wash also More

by dickwj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Acura of Brookfield responded

It is great to hear about your quick and excellent service. Glad you enjoyed the car wash too. Thanks for sharing.

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