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Acura of Brookfield

Brookfield, WI

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1,398 Reviews
Welcome to Acura of Brookfield, Southeastern Wisconsin's exclusive Acura Dealer located in Brookfield Wisconsin. We are proud of the fact that many of our Acura of Brookfield associates have 20+ years of experience in Sales, Service and our Parts Departments. Acura of Brookfield has won the prestigious Precision Team award 19 times and for 14 consecutive years 2009 - 2022.
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19180 W Bluemound Rd

Brookfield, WI

53045

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Showing 1,398 reviews

March 06, 2021

My auto repairs are expensive than a regular auto repair shop. Prices are higher because it’s a dealership. They provide coupons but I still pay more, but the auto work is always guaranteed and I haven’t ha More

by pmmcneal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Acura of Brookfield responded

Thanks for trusting our service department to maintain your vehicle.

March 06, 2021

Courteous and professional serviceReceived with each Courteous and professional service Received with each visit, from both Service dept and sales dept. Four Acura vehicles purchased from this dealers More

by Jedpgolf6980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Acura of Brookfield responded

Thank you for sharing this great review. We appreciate your continued loyalty and wish you many more miles on your Acura.

March 04, 2021

It was very clean, everyone that we interacted with made us feel extremely comfortable. Our sales person, Tom, was extremely knowledgeable with the products. It was a quick painless process. More

by traviswoltmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Schellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Chilson
Mar 05, 2021 -

Acura of Brookfield responded

Congratulations on your new vehicle. We could be happier to hear about your great purchase experience with Tom.

March 04, 2021

Acura of Brookfield has consistently high quality service at fair prices. The concierge service is incredibly important to us as we live on the east side. Without it we would not have just bought our third More

by mike.j.schueller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark
Mar 05, 2021 -

Acura of Brookfield responded

It is great to hear how important our Concierge Service is to you. Thanks for sharing.

March 04, 2021

Dan was great....everything went very smooth. Dan kept me informed as the day progressed. Very happy and pleased with my service. Thank you AOB More

by Anniekawf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Acura of Brookfield responded

Thanks for sharing about your recent service visit with Dan. It is great to hear that you are very happy and pleased.

March 04, 2021

The service department was friendly and helpful. They did a great job on cleaning the car and floor mats after the service was finished. Also, applied an applicable coupon to our bill, too! More

by RLUECHT1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Schersing
Mar 05, 2021 -

Acura of Brookfield responded

It is great to hear about your friendly and helpful service visit. Glad you enjoyed the car wash too.

March 04, 2021

My new car is my fifth MDX purchased from Acura of Brookfield. The excellent, friendly service I have always received is a major factor in my choosing another MDX (when there are many fine SUVs on th More

by DLARSON4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Bravata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Chilson
Mar 05, 2021 -

Acura of Brookfield responded

Congratulations on your fifth MDX. We appreciate your continued loyalty to Rich and Acura of Brookfield. Thank you for sharing.

March 03, 2021

Dealership is great, but communication for delay on service would have been appreciated. Was originally told that the service appointment would be about one and half hours, but turned out be a little More

by Mary's MDX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Acura of Brookfield responded

Thank you for sharing about your recent service visit. I would like to apologize for the delay in your service. If you have any additional questions or concerns, please contact me. Colin Fiedler Service Manager 262-439-6032 colin.fiedler@zimbrick.com

March 03, 2021

Very professional. Knowledgeable. They understood that I wanted a “quick” experience and the accommodated! Stu was awesome. Roger handled the paperwork very efficiently! Overall, great experience - I’ll b More

by PBERGAN
Recommend Dealer
Yes
Employees Worked With
Stuart Beispiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Meeker
Mar 05, 2021 -

Acura of Brookfield responded

Congratulations on your new vehicle. It is wonderful to hear about your great and quick purchase experience with Stu and Roger.

March 03, 2021

Excellent service, as always. Updated my navi system for me, wasn't aware it needed to be done. Just the kind of service they provide - thanks AOB! More

by DAVIDCASEBOLT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Baker
Mar 05, 2021 -

Acura of Brookfield responded

Thanks for sharing about your excellent service experiences.

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