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Acura of Brookfield

Brookfield, WI

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1,398 Reviews
Welcome to Acura of Brookfield, Southeastern Wisconsin's exclusive Acura Dealer located in Brookfield Wisconsin. We are proud of the fact that many of our Acura of Brookfield associates have 20+ years of experience in Sales, Service and our Parts Departments. Acura of Brookfield has won the prestigious Precision Team award 19 times and for 14 consecutive years 2009 - 2022.
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19180 W Bluemound Rd

Brookfield, WI

53045

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Showing 1,398 reviews

March 03, 2021

No appointment necessary. Got In and out right of way. Washed the car after the service, nice job. Service advisor very friendly and knowledgeable. No complaints. More

by KCOOK8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Acura of Brookfield responded

It is great to hear about your accelerated service visit. Thanks for sharing.

March 01, 2021

Dave Stawicki is the absolute best!!! and Adam and everyone else is great to work with. Love this place. Great dealership Great people. Noting more to say! More

by Mowen5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam service writer
Mar 02, 2021 -

Acura of Brookfield responded

Thanks for sharing this great review and recommendation for David, Adam, and the rest of the service team.

March 01, 2021

Ron and the rest of the service staff were great! They kept me informed the entire appointment and provided excellent customer service! I greatly appreciate their assistance with my car issue More

by CBRONAUGH_13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Acura of Brookfield responded

We are thrilled to hear that Ron and the service team resolved the issue with your car. Thanks for sharing this great review.

February 28, 2021

Work completed as promised. Service personnel helpful and very pleasant. Loaner car was clean and I asked for RDX so I could evaluate it for possible purchase for my wife. More

by brian.walsh0
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Acura of Brookfield responded

We are glad everything went well with your service visit and that you received a RDX as a loaner. If you have any questions about the RDX, please don't hesitate to contact us.

February 26, 2021

It was very easy to get my car in at a time that worked for me. It went by very quickly and they assessed my car did have any more work that needed to be done. Good job everybody! More

by Allison M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Acura of Brookfield responded

Thanks for sharing about your quick service visit with Gary.

February 25, 2021

Acura of Brookfield service department is the BEST! Honest, efficient and so helpful, I trust them to always recommend only what really needs to be done to ensure that my car runs safely. More

by JEANNEK35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael, who gave me a ride. So pleasant and personable.
Mar 02, 2021 -

Acura of Brookfield responded

Thanks for this incredible review and recommendation.

February 24, 2021

Excellent service overall! David was very thorough with educating us on the MDX, explained entire process to purchase vehicle to us as well. We test drove from our home, great offering. Purchased the M More

by JenT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Kaemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Meeker
Mar 02, 2021 -

Acura of Brookfield responded

Congratulations on your new MDX. It is great to hear about your excellent experience with David. Thank you for sharing.

February 24, 2021

Shon worked really fast and was very accomodating in the test drive and arranging a time that would allow me to get in and do all the paper work. Smooth transaction was in and out within 45 mins. More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessy Alfaro, Roger Meeker, Shon Nix
Mar 02, 2021 -

Acura of Brookfield responded

Congratulations on your new vehicle. It is great to hear about your smooth and quick purchase with Shon. Thanks for sharing.

February 23, 2021

My first Acura. I bought it used and when things go wrong the service dept. is very knowledgeable and keeps me informed. My part was stuck in a storm and Gary called to let me know what was up. Also doesn’t More

by Roach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Acura of Brookfield responded

Thanks for sharing this great review and trusting our service department.

February 22, 2021

Love this dealership every time I go in to service my Love this dealership every time I go in to service my vehicle they give me great customer service and also have a great line up of loaner vehicle's! More

by dannydavila40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Acura of Brookfield responded

Thank you for sharing this incredible review and recommendation.

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