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Acura of Brookfield

Brookfield, WI

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1,398 Reviews
Welcome to Acura of Brookfield, Southeastern Wisconsin's exclusive Acura Dealer located in Brookfield Wisconsin. We are proud of the fact that many of our Acura of Brookfield associates have 20+ years of experience in Sales, Service and our Parts Departments. Acura of Brookfield has earned the 2024 Acura Precision Team Premier Award for the 21st time and 16th consecutive year, a prestigious honor recognizing Acura dealerships that deliver an outstanding client experience. Acura of Brookfield was one of only 15 dealerships in America to earn the Premier designation for 2024.
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19180 W Bluemound Rd

Brookfield, WI

53045

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Showing 1,398 reviews

August 27, 2021

Great dealership from Sales thru Finance to Service. Professional and knowledgeable in all areas. I've bought and leased cars from this dealership and always look forward to a good experience. More

by r1ladd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Truttschel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Bravata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Acura of Brookfield responded

Congratulations. Thank you for your continued patronage and sharing this great review about your past experiences with sales, finance, and service.

August 27, 2021

Acura of Brookfield treated us very well while we were looking for a new vehicle. Keith, our salesperson, was very attentive, well informed and answered all our questions. If he didn't have an answer, he More

by WB9BWP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Cohen
Aug 30, 2021 -

Acura of Brookfield responded

Thanks for sharing this incredible review about your buying experience with Keith.

August 26, 2021

First time doing business with you. I needed my tire appointment pushed forward a few days due to an out of state trip and you kindly went out of your way to accommodate if I was willing to leave the ca More

by Firefox2900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Acura of Brookfield responded

Thank you for sharing this great review about your first time visiting our store.

August 25, 2021

Amazing sales and service. Customer since 2008, customer for life More

by Tucker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Baker, Keith Cohen, Alex Opio
Aug 26, 2021 -

Acura of Brookfield responded

Thanks for the amazing feedback and your continued patronage.

August 25, 2021

Workers are very cordial and provided prompt updates. Able to get a courtesy car with little effort while car was being serviced. Great experience overall. More

by Ge
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Acura of Brookfield responded

It is wonderful hear about your great overall experience. Thanks for sharing.

August 25, 2021

The dealership and staff were well educated on their product and conveyed that knowledge effectively. The team was thorough and made sure to let me know where to access answers for any future questions More

by steve.werner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaemmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Groth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaonon Yang
Aug 25, 2021 -

Acura of Brookfield responded

Congratulations. Thanks for sharing about your great experience. We hope you are enjoying your new vehicle.

August 24, 2021

Excellent customer service! Friendly, knowledgable, great communication. I will continue to purchase from this dealership because every department gives phenomenal service and attention to customers. More

by Katieqrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Acura of Brookfield responded

Thanks for sharing this incredible review and recommendation.

August 24, 2021

Professional and friendly every step of the way. My expectations were far exceeded. I drove in with no appointment and was taken care of immediately. More

by Donlickel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Acura of Brookfield responded

Thanks for sharing. We are thrilled to hear that we exceeded your expectations.

August 24, 2021

This dealership is great, the maintenance department is always very accommodating and helpful. I get the option of a loaner car if the service is going to be longer than expected, which is always very nice More

by milliehaak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Acura of Brookfield responded

Thanks for sharing this great feedback. We are happy that you enjoy a loaner vehicle when applicable.

August 24, 2021

The requested service from Acura of Brookfield was completed in a timely and acceptable manner. They were courteous in every conversation we had. Thank you for working with me More

by RDTR33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Schersing
Aug 25, 2021 -

Acura of Brookfield responded

Thanks for sharing this great review about your recent service visit.

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