Back

Acura of Brookfield

Brookfield, WI

not yet
rated
1,398 Reviews
Welcome to Acura of Brookfield, Southeastern Wisconsin's exclusive Acura Dealer located in Brookfield Wisconsin. We are proud of the fact that many of our Acura of Brookfield associates have 20+ years of experience in Sales, Service and our Parts Departments. Acura of Brookfield has won the prestigious Precision Team award 19 times and for 14 consecutive years 2009 - 2022.
Contact Dealership

19180 W Bluemound Rd

Brookfield, WI

53045

Directions

By Type

Showing 1,398 reviews

December 21, 2020

Awesome service!Had a minor rattle in the ceiling of my Awesome service! Had a minor rattle in the ceiling of my MDX A-Spec & they totally resolved it ... and love the car wash valet too! More

by RORY3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart Beispiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Acura of Brookfield responded

Thanks for sharing about your awesome service experience.

December 17, 2020

Acura Brookfield offers great service from sales, parts, service and everything in between. White glove experience , clean, modern facility and all around nice, trustworthy people. More

by John W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Schellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Chilson
Dec 18, 2020 -

Acura of Brookfield responded

Thank you for this great feedback.

December 17, 2020

When I called for an appointment I was told I needed about $500 in services due to the code on the maintenance screen. I thought some of the services were a bit overkill. I ended with a more feasible More

by eschachte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Hoff
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Acura of Brookfield responded

Thank you for your feedback from your recent service visit. The cabin air filter does not provide any added benefit for a smoker. The cabin air filter cleans the air that enters from outside the car by removing pollen, dust, and other airborne particulates. Acura recommends replacing the cabin air filter every 25,000 – 30,000 miles but the mileage can vary based on driving conditions. I would like to speak with you further to gather more details about your recent experience. Your feedback will provide us an opportunity to improve. Respectfully, Colin Fielder Service Manager 262-439-6032

December 14, 2020

Dave was awesome to work with. He went above and beyond all expectations we had. I would highly recommend you to call or stop and see Dave, If you ate looking for a new or used Car. More

by Diane B.
Recommend Dealer
Yes
Employees Worked With
David Kaemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Acura of Brookfield responded

Congratulations on your new vehicle. Thank you for this great review and recommendation for David. We wish you the best with your new vehicle.

December 12, 2020

We were very pleased with the attention and cooperation of team at Acura of Brookfield, especially Ben, David, Matt and Roger. They made our process very easy and stress free. Could not have asked for a be More

by Borcwellnitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Nettesheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Mortimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kaemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Meeker
Dec 14, 2020 -

Acura of Brookfield responded

Congratulations on your new vehicle. Thank you for sharing about your great purchase experience. We hope you enjoy your new vehicle.

December 12, 2020

I came in for a recall part and the team went out of their way to let me know my brake pads were thin. I am so thankful as I haven’t been driving as much during the pandemic and wasn’t aware at all! More

by jennifer_ryan11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart Beispiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Bravata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Schellinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Kaemmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Groth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Somers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Glavan, Shon Nix
Dec 14, 2020 -

Acura of Brookfield responded

Thank you for sharing about your recent service visit.

December 12, 2020

Al was a great salesman to work with! Truly respect him! I didn’t feel like I was being taken advantage of what so ever. More

by MARK.VILLEGAS1988
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Somers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Acura of Brookfield responded

Congratulations on your new vehicle. It is great to hear about your wonderful experience with Al.

December 11, 2020

Always an excellent experience with the service department at Acura of Brookfield. I can definitely recommend this dealership from sales to finance to service. Keep up the good work! More

by hartmut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2020 -

Acura of Brookfield responded

Hearing that you had an excellent experience is the best thing we could hope for! Thanks for sharing.

December 11, 2020

Always professional and courteous. They go above and beyond to help problem solve. Gary is a wonderful asset to the service team. He always treats customers as if they were apart of his own family. More

by Snicks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2020 -

Acura of Brookfield responded

Thank you for sharing. Gary is a valuable team member and we are so pleased that was your experience.

December 10, 2020

This is our fourth Acura, all purchased from Acura of Brookfield and specifically from Tom Schellinger. Aside from Acura being the best car you can buy, Tom and the AOB team are the reason we keep coming More

by Pol Roger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Schellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Acura of Brookfield responded

Thank you for your continued loyalty and this incredible review and recommendation for AOB, Tom, and our Service Department.

...
40
...