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Acura of Brookfield

Brookfield, WI

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1,398 Reviews
Welcome to Acura of Brookfield, Southeastern Wisconsin's exclusive Acura Dealer located in Brookfield Wisconsin. We are proud of the fact that many of our Acura of Brookfield associates have 20+ years of experience in Sales, Service and our Parts Departments. Acura of Brookfield has won the prestigious Precision Team award 19 times and for 14 consecutive years 2009 - 2022.
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19180 W Bluemound Rd

Brookfield, WI

53045

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Showing 1,398 reviews

December 09, 2020

Dan did a great job explaining what needed to be done to fix my car. He also helped save money on parts. Thanks you Dan! More

by Pammyk5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2020 -

Acura of Brookfield responded

Thanks for taking a moment to share about your recent service visit with Dan.

December 09, 2020

Friendly, thorough, professional. There are better prices out there but with that comes less value. I like the complimentary coffee, car wash, vacuuming, all weather May washing, etc. More

by DREWDETZNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roni
Dec 10, 2020 -

Acura of Brookfield responded

Thank you for taking a moment to share this great review.

December 08, 2020

I took my Acura in for a safety recall issue. I was astounded by the friendly, prompt service, and just how well organized the dealership appeared to be. My vehicle was washed and the interior was vac More

by Miley
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forgot who assisted me
Dec 09, 2020 -

Acura of Brookfield responded

We are thrilled to hear about your great service experience.

December 07, 2020

Very pleasant to work with. Quick oil change. Appointment was on-time and I was informed of the service progress. A complimentary car wash was also included. More

by William
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Acura of Brookfield responded

We appreciate the review and feedback from your recent service visit.

December 07, 2020

They are efficient and professional, service is very good. They handled the covid aspect exceptionally well too. I appreciated Gary’s helpfulness and customer service! He was terrific! More

by Lori
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Acura of Brookfield responded

Thanks for sharing about your great experience with Gary.

December 06, 2020

Good experience in the cat buying process, especially with sales person tony Galvan, but also with finance person Brian. Only suggestion would be that heated steering wheel I bought is barely warm, s More

by tompettit5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Glavan, Jessy Alfaro, Brian Chilson
Dec 07, 2020 -

Acura of Brookfield responded

Congratulations on your new vehicle. Thank you for sharing about your good purchase experience with Tony and Brian. We can certainly look at the heated steering for you.

December 05, 2020

Keith helped us with a pre-owned vehicle for our daughter. Our search for a clean, dependable, awd, sunroof, nav system, white vehicle was finally completed at this dealership. Our salesperson Keith More

by Sheryl W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessy Alfaro
Dec 07, 2020 -

Acura of Brookfield responded

Congratulations on your new vehicle. Thank you for sharing about your good experience with Keith. We wish you the best with your new vehicle.

December 03, 2020

In a word, they were fantastic. I live in Chicago but was working in the area and needed to get my MDX looked at because of an issue my engine. They assessed it and diagnosed a problem with the battery. They More

by A.R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Acura of Brookfield responded

Thank you for sharing about your fantastic service visit.

December 03, 2020

Love my acura and I put it in the hands here at Acura of Brookfield thanks again you guy for the great service and nice smiles. More

by latoriusholmes
Customer Service
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Acura of Brookfield responded

Thank you for this great review.

December 03, 2020

I had a very professional dealership experience as always. I have never had any issues with the sales department or the service department. Regards Reginald Wilkerson More

by RWILKERSON0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Acura of Brookfield responded

Thank you for sharing about your past experiences with our sales and service departments.

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