Back

Acura of Brookfield

Brookfield, WI

not yet
rated
1,398 Reviews
Welcome to Acura of Brookfield, Southeastern Wisconsin's exclusive Acura Dealer located in Brookfield Wisconsin. We are proud of the fact that many of our Acura of Brookfield associates have 20+ years of experience in Sales, Service and our Parts Departments. Acura of Brookfield has won the prestigious Precision Team award 19 times and for 14 consecutive years 2009 - 2022.
Contact Dealership

19180 W Bluemound Rd

Brookfield, WI

53045

Directions

By Type

Showing 1,398 reviews

November 25, 2020

We are very happy with the service that we have received for our oil change and they did a very good job with explaining the 100 point inspection More

by bigggmoms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Acura of Brookfield responded

It is great to hear that you are very happy with the service you received.

November 25, 2020

Great service, as always! Gary was wonderful to work with and the repair was taken care of quickly. I highly recommend Acura of Brookfield and wouldn’t go anywhere else. More

by KAIZETTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Acura of Brookfield responded

Thank you for sharing about your recent service visit with Gary.

November 24, 2020

Excellent service. I selected the Concierge Pick-up Delivery service and it was a great experience. Mark (Driver) and Derrick (Service Consultant) did a great work. More

by Lydia_AguirreG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Acura of Brookfield responded

Thanks for sharing about your experience with the Concierge Pick-Up and Delivery Service.

November 24, 2020

I brought my car in for the first service and it took less than an hour. Everyone was very friendly and respectful about COVID-19 protocol. The facility is new and clean. Everything went very well. More

by Stephanie Anderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Bravata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Acura of Brookfield responded

It is great to hear that your first service visit went very well. Thank you for sharing.

November 20, 2020

Everyone was courteous and very helpful. Special thanks to the gentleman who helped me with the loaner car! My vehicle was near and clean when I picked it up. More

by MKJSJENSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Acura of Brookfield responded

Thank you for taking a moment to share your feedback from your recent service visit.

November 19, 2020

Service was great. The job was done on time. They offer me a rental, but I didn't need it. Friendly people. Overall, great service More

by ptrueba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2020 -

Acura of Brookfield responded

We are glad to hear the service was great!

November 19, 2020

They were very efficient in diagnosing the problem and getting my car fixed all in the same day. The complementary loaner vehicle is always appreciated to keep the day going. More

by ginnamg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept Adam
Nov 20, 2020 -

Acura of Brookfield responded

We are happy to hear your service visit was very efficient. Thanks for sharing.

November 19, 2020

Always an easy place to bring the car. Staff is very professional and answer all of my questions and take care of everything. Great dealership. More

by Patrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2020 -

Acura of Brookfield responded

We appreciate this great review.

November 18, 2020

I visit Acura of Brookfield exclusively for service on my 2004 TL because of service managers like Dan Surges. He is a true professional in every positive meaning of the word. More

by JCULHANE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2020 -

Acura of Brookfield responded

Thanks for the great review and recommendation for Dan. We appreciate your continued loyalty.

November 18, 2020

Acura of Brookfield is very professional and is customer focused. I have been buying Acuras since they first came out in 1986. I’m driving a TLX And I love it! My salesman, Stuart Beispiel, is knowledgeable More

by MLBC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart Beispiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denver was very helpful and explained the options of my car. , Brian Chilson
Nov 20, 2020 -

Acura of Brookfield responded

Thank you for sharing this incredible review about Stuart. Congratulations on your TLX. We appreciate your business and continued loyalty.

...
43
...