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Acura of Brookfield

Brookfield, WI

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1,398 Reviews
Welcome to Acura of Brookfield, Southeastern Wisconsin's exclusive Acura Dealer located in Brookfield Wisconsin. We are proud of the fact that many of our Acura of Brookfield associates have 20+ years of experience in Sales, Service and our Parts Departments. Acura of Brookfield has won the prestigious Precision Team award 19 times and for 14 consecutive years 2009 - 2022.
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19180 W Bluemound Rd

Brookfield, WI

53045

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Showing 1,398 reviews

October 14, 2020

A customer does not have to worry about service. I have been bringing in my Acura for decades and have always had a pleasant experience. There is never a concern that parts or service is unnecessary. More

by JCULHANE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Ensweiler
Oct 19, 2020 -

Acura of Brookfield responded

Thank you for this great review and recommendation.

October 13, 2020

From start to finish, the service and communication with me about what my car needed in prep for Winter was A+. I especially liked the complimentary pick up and delivery, complete with a loaner at no charg More

by Linda
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Schersing
Oct 13, 2020 -

Acura of Brookfield responded

Thanks for sharing about your recent service visit. Glad you liked the complimentary Concierge Pick-Up and Delivery.

October 12, 2020

They couldn’t be more helpful. Wouldn’t go anywhere else. Adam took care of everything I needed even though it needed a part that was back ordered. More

by morryg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Schersing
Oct 12, 2020 -

Acura of Brookfield responded

Thanks for sharing about your recent service visit with Adam.

October 10, 2020

Everyone has always done a fantastic job with anything I may have needed. This is my second vehicle I bought from this dealership and I couldn't be happier More

by pbryson297
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Schellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Chilson
Oct 12, 2020 -

Acura of Brookfield responded

Thanks for sharing this great review.

October 10, 2020

When I drove into the garage, I didn't know what to expect. Gary assisted me, and made me feel comfortable. Anything i asked of him, he got it done. Im proud and thankful to be an Acura OWNER. Everyo More

by iashia benford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Acura of Brookfield responded

Thanks for sharing this great review about your service visit with Gary.

October 09, 2020

Was prompt and professional. They were very reliable and punctual and no waiting time. I always get a 5 star service experience here and have been coming for years. I have 2 Acura’s currently. More

by ise_66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Acura of Brookfield responded

Thanks for this great review and recommendation.

October 08, 2020

Very professional, take the time to explain things to you, always a neat clean appearance, make you feel very comfortable when you come there. Always enjoy having a water and a soda. More

by mbhd4me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Ensweiler
Oct 09, 2020 -

Acura of Brookfield responded

Thanks for sharing this great review.

October 07, 2020

Acura of Brookfield service dept is ALWAYS so prompt & friendly! Services may be a little more pricey than a non-dealer garage, but the quality (& sometimes a coupon) outweigh those few bucks...you get wh More

by tleon123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam
Oct 09, 2020 -

Acura of Brookfield responded

Thanks for this great recommendation

October 07, 2020

Repair cost are higher than average. Paid over $700 for a EGR Valve and Coil Pack replacement. Probably should have went somewhere else to save money. More

by SETAYLOR07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Colin Fiedler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Acura of Brookfield responded

Thank you for your feedback regarding your recent service visit. While we understand there may be less expensive options available, we did provide some added benefits including a loaner vehicle and we replaced with OEM parts, which include a 12-month / 12,000-mile warranty (parts and labor).

October 06, 2020

The facility is very clean and provides nice cold refreshments. The service team is friendly and courteous, providing frequent updates on my vehicle for me More

by PKAWA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

Acura of Brookfield responded

Thanks for sharing about your recent service visit.

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