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Acura of Brookfield

Brookfield, WI

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1,398 Reviews
Welcome to Acura of Brookfield, Southeastern Wisconsin's exclusive Acura Dealer located in Brookfield Wisconsin. We are proud of the fact that many of our Acura of Brookfield associates have 20+ years of experience in Sales, Service and our Parts Departments. Acura of Brookfield has won the prestigious Precision Team award 19 times and for 14 consecutive years 2009 - 2022.
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19180 W Bluemound Rd

Brookfield, WI

53045

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Showing 1,398 reviews

September 21, 2020

Great company to deal with and very knowledgeable sales teams. Fair, honest and trustworthy. A top notch sales and service department.......... Have purchased 4 cars from Acura of Brookfield since 2009 More

by JAMES.WRIGHTIII
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Glavan
Sep 22, 2020 -

Acura of Brookfield responded

Congratulations on your new Acura. Thank you for this great review and recommendation. We appreciate your continued loyalty.

September 19, 2020

Reliable, fast, trustworthy, friendly but still professional...I would always service our car at this dealership. They gave us a nice loaner for convenience, while our car was serviced. More

by g_matusik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Meeker, Shon Nix
Sep 22, 2020 -

Acura of Brookfield responded

Thanks for this great review and recommendation.

September 19, 2020

Outstanding service every time .Whether it be on the Outstanding service every time . Whether it be on the phone or in person . Very customer oriented. Pleasant area to wait. Besides the fact we have o More

by KARIMURRAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Schellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Seheray, Jeff Ensweiler
Sep 22, 2020 -

Acura of Brookfield responded

Thanks for sharing this great review.

September 18, 2020

Outstanding service. Drove in the technician was ready no confusion. I shared a story that this dealership is much better than the Lexus dealership across the street for service. Great first impressions. More

by Lakegirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Acura of Brookfield responded

Thanks for sharing about your recent service visit with Colin.

September 17, 2020

I am very happy with the service I received. I was grateful Acura of Brookfield gave me a loaner vehicle to drive while my car was being worked on. Gary kept me up-to-date as to the status of the work More

by jwendling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Acura of Brookfield responded

Thanks for sharing this great review about your recent service visit with Gary.

September 17, 2020

I was not happy with Acura Of Brookfield dealership unwilling to fix minor dinks in used vehicle when spending 15,000 on a used vehicle to satisfy customer. The amount it would have cost to satisfy a 1 More

by anthony.Jacobs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Kaemmer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2020 -

Acura of Brookfield responded

Thank you for your feedback regarding your vehicle purchase. I would like to discuss your feedback in more detail. Please contact me at your convenience at 262-439-6019. Respectfully, Matt Nettesheim Business Development Manager

September 15, 2020

This experience was so incredibly easy! I would recommend t this dealership to anyone I know who is looking for a car! Thank you so much! More

by Deja.mitchell1996
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Kaemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2020 -

Acura of Brookfield responded

Congratulations on your new vehicle. Thank you for sharing about your great purchase experience with David Kaemmer.

September 13, 2020

All aspects of my service visit were superb. If the waiting room were busier, it might have been uncomfortable from a COVID perspective. It was nice just stopping in for my A1 service. More

by mctinag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2020 -

Acura of Brookfield responded

We are happy to hear that your A1 service went very well. Thanks for sharing.

September 12, 2020

A pleasant tune-up, as always. I cannot remember the name of the salesperson who helped me, but if you can look it up, give him 10 stars. (The masks don't help with an ID, but a best guess is Gary Krie More

by kfishman678
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2020 -

Acura of Brookfield responded

You are correct that Gary assisted you. Thanks for the great review about your recent service visit with Gary.

September 11, 2020

The best dealer around who just happens to sell the best car brand. Highly recommended! Smooth transaction. They treat you with respect and don’t play any games. More

by Acura Family of West Bend
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Truttschel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stuart Beispiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denver, Brian Chilson
Sep 11, 2020 -

Acura of Brookfield responded

Congratulations on your new Acura. Thank you for this great review and recommendation.

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