Acura of Brookfield

Great no-pressure sales. Knowledgeable and responsive to my inquiries and questions. Well maintained Certified Pre-Owned vehicles and ease of test driving with safe social distancing policies. my inquiries and questions. Well maintained Certified Pre-Owned vehicles and ease of test driving with safe social distancing policies. More

work was completed in time stated. This dealership always keeps my TSX in in exceptional driving condition. It's important for me to have a vehicle where all maintenance issues are deal This dealership always keeps my TSX in in exceptional driving condition. It's important for me to have a vehicle where all maintenance issues are dealt with at one appointment. More

We love Acura of Brookfield. We look forward to a new purchase in the next year or two. Thank you for treating us like family. purchase in the next year or two. Thank you for treating us like family. More

standard service Easy to setup time that works for me and service completed in less than time estimate. Loaner car provided that was an RDX and was clean with an easy Easy to setup time that works for me and service completed in less than time estimate. Loaner car provided that was an RDX and was clean with an easy process to get and return. More

Colin Fiedler of the service department provides an amazing customer experience. He has an amazing ability to balance the customers needs with the dealerships expectations of him. Collin takes the tim amazing customer experience. He has an amazing ability to balance the customers needs with the dealerships expectations of him. Collin takes the time with the client to explain what needs to be done and why. He is very thorough and his explanation and I always feel confident in his recommendations.Thank you Colin. More

I’m happy with my recent purchase of a 2017 TLX. The customer service was great and my transaction was smooth. I arrive a few minutes after closing and everyone waited for me! Love my new car! customer service was great and my transaction was smooth. I arrive a few minutes after closing and everyone waited for me! Love my new car! More

I appreciate the staff keeping me up to date and explaining things to me. I don’t feel they are just out to make a few bucks. explaining things to me. I don’t feel they are just out to make a few bucks. More

Did all of the bargaining through text messages which was awesome! Super fast and efficient at the dealership to close the deal. The only thing that rubbed me wrong was that the salesman seemed in a rush to awesome! Super fast and efficient at the dealership to close the deal. The only thing that rubbed me wrong was that the salesman seemed in a rush to show me the electronics at the end, but he was thorough and answered all of my questions. Will definitely shop there again. More

I had an engine light come on in my RDX, I called early in the morning and was happy I could bring my car in that same morning. I was given a loaner as I think they thought my car might need to be there lo in the morning and was happy I could bring my car in that same morning. I was given a loaner as I think they thought my car might need to be there longer than a day. The loaner was great, I appreciated the use of the car. As it turned out the issue was not complicated and I was able to pick my car up later in the day. I was called before any work was done and Gary explained what was needed for the repair & what the cost would be. I was quoted a little more than the actual repair so was happy when I arrived to find out it was a little less. This was my second visit to Acura. I was very pleased. I can't say enough about how friendly everyone is and how comfortable they make you feel. Thanks a bunch! More

Jacob was amazing! We were in the market for a bigger vehicle to tow a travel trailer and came across the Yukon Denali that was for sale at Acura of Brookfield. I gave We were in the market for a bigger vehicle to tow a travel trailer and came across the Yukon Denali that was for sale at Acura of Brookfield. I gave them a call and they got me in contact with the used car specialist Jacob. After confirming that it was still available Jacob coordinated a test drive for us. We have two small children and also due to Covid we try to social distance as much as possible for the safety of our family and friends so Jacob came to us. He was wearing a mask the whole time and was very professional. He knew all about the car and we fell in love with it. We were able to make a deal the same day and he brought all the paperwork to us so we wouldn't have to pack up the whole family and go to the dealership. We really appreciated the length at which Jacob went to make the whole process as easy as possible. I even had some questions after we bought the car and reached out to Jacob and he responded immediately. We had never done any business with Jacob or Acura of Brookfield but definitely recommend them and especially Jacob. If you are in the market for a car definitely go here first! More