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Acura of Brookfield

Brookfield, WI

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1,398 Reviews
Welcome to Acura of Brookfield, Southeastern Wisconsin's exclusive Acura Dealer located in Brookfield Wisconsin. We are proud of the fact that many of our Acura of Brookfield associates have 20+ years of experience in Sales, Service and our Parts Departments. Acura of Brookfield has won the prestigious Precision Team award 19 times and for 14 consecutive years 2009 - 2022.
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19180 W Bluemound Rd

Brookfield, WI

53045

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Showing 1,398 reviews

July 21, 2020

Best Dealership Wonderful sales, and service staff. Purchased our 5th ACURA vehicle, which should show how much we like them. Always has great sales experiences, espe More

by BIG TONY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Groth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Meeker
Jul 22, 2020 -

Acura of Brookfield responded

Congratulations on your new Acura. Thank you for sharing about your great purchase experience with Jacob.

July 20, 2020

Very efficient Easy in and out. Staff was very Very efficient Easy in and out. Staff was very pleasant. Loaner car was a nice benefit. Car wash was a plus Check our was quick More

by tbal785
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2020 -

Acura of Brookfield responded

Thanks for sharing about your recent service visit with Gary.

July 20, 2020

I don’t know how they could have done anything any better than they did. In my experience they have ALWAYS been conscientious from start to finish. More

by DSEEL123
Recommend Dealer
Yes
Employees Worked With
John Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Ensweiler
Jul 21, 2020 -

Acura of Brookfield responded

Thanks you for sharing about your past experiences.

July 20, 2020

Best Acura dealership I’ve worked with. I normally work with offices in NJ and PA. The team at the Brookfield location were very helpful and got me back on the road in about 45 minutes. Everyone was polite More

by tammys_wi
Recommend Dealer
Yes
Employees Worked With
Tom Schellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Ensweiler
Jul 21, 2020 -

Acura of Brookfield responded

Thank you for taking a moment to write this great review and recommendation.

July 18, 2020

Acura of Brookfield represents the Zimbrick family! I have been a customer with the Zimbrick family of dealerships for over 7+ years. My experience purchasing a CPO vehicle from Acura of Brookfield was More

by shermanson80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Kaemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

Acura of Brookfield responded

Congratulations on your new Acura. Thank you for taking the time to share about your great purchase experience with David.

July 17, 2020

Appreciate Gary’s honest advice since he doesn’t try to upscale the customer. Don’t make me type 25 words in order to submit your survey More

by NealLindquist
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Acura of Brookfield responded

Thank you for this great review and recommendation with Gary in service.

July 17, 2020

Thank you for a contact free experience!! I never had to enter the building!! Dropped the keys in the box. Picked up with keys locked inside. Paid via phone. Thank you for a contact free exp More

by CFORBERG
Friendliness
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

Acura of Brookfield responded

This is one of the many safety measures available we have in place to protect our customers and staff. Thank you for sharing.

July 16, 2020

3rd car from this dealership. They’re always attentive, professional personable. Service is top shelf. Nothing here should keep anyone away! Great cars, great dealership! More

by Jesseb
Recommend Dealer
Yes
Employees Worked With
Tony Glavan, Brian Chilson
Jul 17, 2020 -

Acura of Brookfield responded

Congratulations on your new vehicle! Thank you for this great review and recommendation.

July 15, 2020

It is Acura of Brookfield’s standard operating procedure to be efficiently customer engaged and friendly. They are thorough in there process, diagnosis & recommendations to keep my car running. Every visit More

by rnord
Recommend Dealer
Yes
Employees Worked With
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2020 -

Acura of Brookfield responded

Thank you for taking the time to share about your recent service visits.

July 13, 2020

Horrible work It took me three trips to the dealership, a few days of work, quite a few phone calls, an oil stained garage and driveway, an abnormal worn out tire, More

by ARMANDPECO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jul 30, 2020 -

Acura of Brookfield responded

I sincerely apologize for the level of service you received. Thank you for taking my call to discuss in more detail. This will allow us the opportunity to improve. Respectfully, Jeff Ensweiler Service Manager

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