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Acura of Brookfield

Brookfield, WI

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1,398 Reviews
Welcome to Acura of Brookfield, Southeastern Wisconsin's exclusive Acura Dealer located in Brookfield Wisconsin. We are proud of the fact that many of our Acura of Brookfield associates have 20+ years of experience in Sales, Service and our Parts Departments. Acura of Brookfield has earned the 2024 Acura Precision Team Premier Award for the 21st time and 16th consecutive year, a prestigious honor recognizing Acura dealerships that deliver an outstanding client experience. Acura of Brookfield was one of only 15 dealerships in America to earn the Premier designation for 2024.
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19180 W Bluemound Rd

Brookfield, WI

53045

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Showing 1,398 reviews

November 20, 2019

Routine service visit Service is fast and staff is very friendly. None of the services feel forced upon you but they do provide a thorough inspection report advising on nee More

by jhipp5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 21, 2019 -

Acura of Brookfield responded

Thank you for sharing your experience. Happy Holidays!

November 14, 2019

Awesome Experience Within a couple of hours I was out the door with the keys to the car I had my ❤️ set on, and flowers.l!!!! Great customer service! From sales, fina More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denver, Steve Armitage, Roger Meeker
Nov 16, 2019 -

Acura of Brookfield responded

Great to hear.....Happy Birthday and Merry Christmas from all of us at Acura of Brookfield!

November 12, 2019

Great buying experience I worked with Keith Cohen to purchase a 2015 Acura RDX. Keith had the car ready to test drive when I arrived. It was what I wanted and we negotiated More

by gkcrimmins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Cohen
Nov 13, 2019 -

Acura of Brookfield responded

We appreciate you sharing your sales experience with us and others and we look forward to servicing your new Acura RDX in the future.

November 12, 2019

Routine service Just had routine service. Due to bad weather, I arrived very early for my appointment but they were more than accommodating to assist me. As always, t More

by daspotz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Acura of Brookfield responded

Thank you for taking the time to share your experience.

November 11, 2019

Acura Brookfield Always professional, knowledgeable, trustworthy and helpful. Take my Acura there for its service needs even though they may cost more sometimes than More

by MDX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Acura of Brookfield responded

We appreciate you choosing Acura of Brookfield as we recognize that you had many different dealers and service centers to choose from. Thank you!

November 11, 2019

Customer service is excellent. Everyone is courteous and polite. I have owned Acura vehicles since 2002 and would not consider another brand. The service department is well-run. The More

by shussinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Acura of Brookfield responded

We appreciate your time and the effort it takes to provide your feedback. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree!

November 08, 2019

Oil change and rotate Very pricey for an oil change and tire rotate, but very professional and friendly service as well. I’ll be back for future service requirements. More

by MBEHRING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Ensweiler
Nov 13, 2019 -

Acura of Brookfield responded

Thank you for your feedback, we appreciate it.

November 07, 2019

Oil Change Tire Rotation Service is always good, done timely and friendly staff. Just a bit disappointed now, fluids are supposed to be topped off and I ran out if windshield More

by Chris K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t recall the names of the service providers
Nov 07, 2019 -

Acura of Brookfield responded

Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter. Please contact me, Ron, Assistant Service Manager at 262-439-6016 I look forward to hearing from you.

November 06, 2019

Rear brakes Everyone is always friendly and professional. On time to begin work. Estimates regarding time to complete work are accurate. waiting area is clean More

by Jean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2019 -

Acura of Brookfield responded

Great to hear, thanks for sharing!

November 06, 2019

First service on my ‘19 This is the fourth vehicle I’ve purchased and had serviced at AOB. They continue to be friendly, efficient, reasonably priced...and their new facilit More

by Carguy57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Cohen
Nov 06, 2019 -

Acura of Brookfield responded

We value your loyalty to Acura of Brookfield sales and service departments! Thank you.

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