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Acura of Brookfield - Service Center

Brookfield, WI

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852 Reviews

852 Reviews of Acura of Brookfield - Service Center

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October 08, 2019

Great service Took the car in with a small issue, Colin greeted me and put me in a loaner for the day. Wasn’t halfway through the day that they told me the issue wa More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2019 -

Acura of Brookfield responded

Hearing that you had “great” experience is the best thing we could hope for! Your recommendation means a lot to us.

October 07, 2019

Above and bryond The Service Department is always very knowledgeable , and accommodating always willing to gat the job done efficiently. That’s the very reason for my More

by MTSTRIBLING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micheal Robinson - 5 Star Service
Oct 07, 2019 -

Acura of Brookfield responded

Thank you for your loyalty and writing this review!

October 07, 2019

Awesome!!! Overall great service!!!! Everyone was very friendly, helpful, and pleasant/easy to talk to!!! Am even thinking about trading in my car fir a new Acur More

by Paula
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

Acura of Brookfield responded

Thanks for sharing your experience. We are looking forward to selling you a new Acura!

October 07, 2019

Thorough and courteous! I always have a great experience at AOB! A" home run" every time I have service with minimal wait times and comfortable surroundings. I recommend them More

by glmykleby
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Baker
Oct 07, 2019 -

Acura of Brookfield responded

Thank you for your recommendation and taking the time to share your experience.

October 03, 2019

A1 Service I was immediately serviced for my A1 warning signal at the Acura in Brookfield. Under 1 hour, my oil was changed, tires rotated, vehicle inspected, wa More

by KMStanger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2019 -

Acura of Brookfield responded

We appreciate you sharing your service experience with us and other. Thank you!

October 03, 2019

Service done was good. Service done to my car was good, customer service from Gary, service person was good but when I went to pick up my car, people that was there where No More

by Dsanchez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2019 -

Acura of Brookfield responded

Thank you for taking the time to share your comments on DealerRater.com. Even though your comments did not shine a positive light on our dealership, it is helpful to us in finding out where some of our weaknesses lie, whether in our personnel or our processes. We apologize for your experience and we appreciate your feedback.

October 03, 2019

a 1 service They finished the work before the time frame that they gave me. this review is less efecient than the dealership since it requires 25 words to say wha More

by JIM@JRSCHWAAB.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Acura of Brookfield responded

We appreciate you sharing your experience and for your recommendation.

October 03, 2019

Great communication The service dept. (Colin and Gary) called me everyday for an update on my car. They did their best to find a solution to my car problem. More

by Llopar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2019 -

Acura of Brookfield responded

Great to hear, thanks for sharing!

October 03, 2019

Excellent service Great service and very polite and accommodating employees. Definitely a great place to have your car serviced. I would highly recommend. However, it i More

by CHRIS.HOGAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shon Nix
Oct 04, 2019 -

Acura of Brookfield responded

Thank you for your rating and recommendation.

October 02, 2019

Always great service Friendly knowledgeable staff that goes out of their way to ensure a positive experience. Technicians are quick to point out potential issues and provi More

by mike.meyer914
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Acura of Brookfield responded

Thank you so much for your loyalty to Acura of Brookfield! We appreciate your time and effort it takes to provide your feedback. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree!

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