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Acura of Brookfield - Service Center

Brookfield, WI

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852 Reviews

852 Reviews of Acura of Brookfield - Service Center

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October 02, 2019

Excellent Immediately met by Adam when arrived. Service was completed a half hour soon than expected. The waiting room had all the usual drinks, snacks, and new More

by dmccomb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Bravata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Schersing
Oct 03, 2019 -

Acura of Brookfield responded

It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for nicer feedback and thank you for taking the time to share it!

October 01, 2019

Routine Maintenance and then some I have been a customer for about 18 years and have my fourth vehicle serviced at Acura. Gary is my go-to guy as he provides service that is top notch More

by RSANDRI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2019 -

Acura of Brookfield responded

It’s great to hear that your visit with Gary us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend.

September 27, 2019

Thorough, quick, fair Acura of Brookfield stands by their work and quotes. When more work than approved was accidentally completed, they stood by their original quote. I w More

by KYLAV99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2019 -

Acura of Brookfield responded

Thank you for the feedback and the stars!

September 24, 2019

Great service Brought my car in for a warranty repair. They were very prfessional and had a nice waiting area to hang out and do work while waiting. The paperwork More

by KTMKE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Schersing
Sep 25, 2019 -

Acura of Brookfield responded

Thank you for taking the time to write this review, we appreciate it!

September 24, 2019

B123 appears Every one at Acura of Brookfield has been super. Bought a 2008 RDX then traded it in 2015 for a 2016. When considering another Acura will definitely More

by Sonja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart Beispiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Schersing
Sep 25, 2019 -

Acura of Brookfield responded

Congratulations on your new Acura RDX! We strive for customer experiences like this, and could not be more pleased. We truly appreciate your continued business.

September 20, 2019

Exceptional Service Adam did a great job taking care of what needed to be done plus a little more in less than the time I had set aside! Saved me from coming in again in More

by DJOHNSON9075
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Schersing
Sep 23, 2019 -

Acura of Brookfield responded

Thank you for your loyalty and taking the time to write this review. We appreciate it!

September 20, 2019

Car Service Friendly and helpful staff. Sure you could find cheaper, but you get what you pay for. We have both our cars from Acura of Brookfield. Keith Cohen More

by tim.manley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2019 -

Acura of Brookfield responded

Thank you so much for sharing your experience with Acura of Brookfield Service staff and Keith. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

September 19, 2019

Service Review Amazing and accurate work! Done in a timely manner. The staff was friendly and efficient. The Service Department listened to what the issues were and More

by PIELMEIER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2019 -

Acura of Brookfield responded

It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend. We couldn’t ask for nicer feedback and thank you for taking the time to share it!

September 18, 2019

Routine service Only Acura dealership for many miles. Their new renovations are appealing and comfortable. The service although just an oil change and tire rotation w More

by RL owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2019 -

Acura of Brookfield responded

Thank you for taking the time to write this review.

September 18, 2019

Great service The service department was very helpful from scheduling the appointments to explaining the service. I needed a loaner and the process was very easy. E More

by meurerfam5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2019 -

Acura of Brookfield responded

Hearing that you had a “great" experience is the best thing we could hope for! Your recommendation means a lot to us.

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