Acura of Concord
Concord, CA
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593 Reviews of Acura of Concord
Serving Good service friendly personnel get called back information about your car give a quote. The crew always makes sure all is taken care of well. Good service friendly personnel get called back information about your car give a quote. The crew always makes sure all is taken care of well. More
Best Acura Dealer Always deliver excellent service..Always educating the customer on potential problems..Very knowledge able and caring people.Wait times are minimal ev Always deliver excellent service..Always educating the customer on potential problems..Very knowledge able and caring people.Wait times are minimal even as a walk in More
Excelent customer service I am very please with the way I was treated. Both Yves and Donna are great at their Job. Had a nice experience with Yves who explained all the neces I am very please with the way I was treated. Both Yves and Donna are great at their Job. Had a nice experience with Yves who explained all the necessary repairs of my vehicle, Donna is a sweetheart very professional and nice personality. More
PAINT PEELING OFF MY ROOF Tooke MDX to Concord Acura. The paint was still under a different warranty. My service contact Ronny Garcia, scheduled my appointment, they provided Tooke MDX to Concord Acura. The paint was still under a different warranty. My service contact Ronny Garcia, scheduled my appointment, they provided a 2019 loaner. It took approximately one week, and it looks amazing. More
acura mdx seevice this acura dealership is A+++ ... yves is great he always is happy to see us for anything yves has a lot of enthusiasm with his work great job this acura dealership is A+++ ... yves is great he always is happy to see us for anything yves has a lot of enthusiasm with his work great job More
Great service Amanda was great to work with!She kept me informed and let me know what the time frame would be. Thankful I was given a courtesy car. Would recommend Amanda was great to work with!She kept me informed and let me know what the time frame would be. Thankful I was given a courtesy car. Would recommend Acura to anyone. More
First service A-1 if my Acura It was very busy the morning I came in ( Saturday) but I had called ahead for an appointment. At first, they said it would be delayed because of a bac It was very busy the morning I came in ( Saturday) but I had called ahead for an appointment. At first, they said it would be delayed because of a backup. I told the customer service person that I had made an appointment specifically because I had another appointment that I had to be on time for. She came back and said I would be next and I was able to get out in time for my appointment. Very accommodating. More
Great Experience Five Star Service from Amanda.and the Service Staff. Rear view mirror came off the windshield mount as we were on our way to Concord from Sunnyvale. Five Star Service from Amanda.and the Service Staff. Rear view mirror came off the windshield mount as we were on our way to Concord from Sunnyvale. Called from 680 and set an appointment. Amanda greeting me and checked out the problem and had the tech look at it and after waiting only an hour, it was fixed at no charge. Thank you Amanda and Acura of Concord More
Alignment documents Contacted service manager about my issue and never heard bacK. After being a Honda technician for 15 years at a dealership I expected more. Obviously Contacted service manager about my issue and never heard bacK. After being a Honda technician for 15 years at a dealership I expected more. Obviously the service manager doesn’t care about the customers. More
Best representatives Great work environment the representatives makes you feel welcome also having drinks and snacks for the customers while waiting is wonderful overall g Great work environment the representatives makes you feel welcome also having drinks and snacks for the customers while waiting is wonderful overall great experience . Thanks More