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Acura of Concord

Concord, CA

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rated
593 Reviews

1340 Concord Ave

Concord, CA

94520

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593 Reviews of Acura of Concord

December 07, 2019

Serving Good service friendly personnel get called back information about your car give a quote. The crew always makes sure all is taken care of well. More

by NMAGEEV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Front desk ladies , Alex Farmakis
December 07, 2019

Best Acura Dealer Always deliver excellent service..Always educating the customer on potential problems..Very knowledge able and caring people.Wait times are minimal ev More

by Sonia Roper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Garcia, Amanda Munroe, Yves Vrnoga
December 07, 2019

Excelent customer service I am very please with the way I was treated. Both Yves and Donna are great at their Job. Had a nice experience with Yves who explained all the neces More

by mvarela24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Lewis, Yves Vrnoga
December 06, 2019

PAINT PEELING OFF MY ROOF Tooke MDX to Concord Acura. The paint was still under a different warranty. My service contact Ronny Garcia, scheduled my appointment, they provided More

by TERRY4HOMES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Garcia
December 05, 2019

acura mdx seevice this acura dealership is A+++ ... yves is great he always is happy to see us for anything yves has a lot of enthusiasm with his work great job More

by sing_katinik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yves Vrnoga
December 03, 2019

Great service Amanda was great to work with!She kept me informed and let me know what the time frame would be. Thankful I was given a courtesy car. Would recommend More

by morangirls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Munroe
Dec 05, 2019 -

Acura of Concord responded

Hello Ms. Moran, thank you for taking a moment to leave us a review about your recent service visit. We're happy we could meet your expectations! Thank you for letting us know about your experience with teammate Amanda Munroe and our service department. We appreciate allowing us the opportunity to keep your Acura MDX up to date. Your time is valuable, and glad that we were able to make arrangements to better fit your schedule. We are proud to been a part of your Acura journey and committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Adam Toy Social Media Coordinator Acura of Concord

December 01, 2019

First service A-1 if my Acura It was very busy the morning I came in ( Saturday) but I had called ahead for an appointment. At first, they said it would be delayed because of a bac More

by cking82047
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Munroe
Dec 03, 2019 -

Acura of Concord responded

Hi Cking82047, we are very happy to have provided you with such a positive experience! Thank you for sharing of your experience with Amanda Munroe and our service department. We appreciate allowing us the opportunity to provide the highest level of care and keeping your Acura factory safe. Your time is valuable, and glad we could accommodate your schedule during the busy holidays. As your Acura ownership partner, we are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Adam Toy Social Media Coordinator Acura of Concord

November 30, 2019

Great Experience Five Star Service from Amanda.and the Service Staff. Rear view mirror came off the windshield mount as we were on our way to Concord from Sunnyvale. More

by stug48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Munroe
Dec 03, 2019 -

Acura of Concord responded

Stug48, we're so glad that we were able to go above and beyond your expectations! Thank you for letting us know about your recent experience with teammate Amanda Munroe during your service visit with our dealership. We appreciate allowing us the chance to provide the highest level of care for your Acura, to help keep it safe and for us to be a part of your ownership journey. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Adam Toy Social Media Coordinator Acura of Concord

November 29, 2019

Alignment documents Contacted service manager about my issue and never heard bacK. After being a Honda technician for 15 years at a dealership I expected more. Obviously More

by Buddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Erik Arnold
November 26, 2019

Best representatives Great work environment the representatives makes you feel welcome also having drinks and snacks for the customers while waiting is wonderful overall g More

by asif__palyal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Munroe
Nov 27, 2019 -

Acura of Concord responded

Thank you Asif Palyal for sharing of your experience during your service visit to our dealership. We appreciate your feedback and allowing teammate Amanda Munroe to be a part of your Acura ownership experience. We know bringing one's vehicle in for maintenance or unexpected repairs is rarely a highlight of anyone's day but having teammates like Amanda that are committed to provide the best possible experience while doing so make all the difference. We thank you again for choosing us and look forward to serving you again in the future. Regards, Adam Toy Social Media Coordinator Acura of Concord

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