Acura of Ellicott City
Ellicott City, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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I purchased my second Acura TLX and worked with Damon Braxton for a second time. Damon was very professional and straightforward both times and he made the car buying process very easy!! He is very know Braxton for a second time. Damon was very professional and straightforward both times and he made the car buying process very easy!! He is very knowledgeable and keeps the customer in mind always! I am so happy to have purchased another car from Acura of Ellicott City and will continue. More
I recently purchased an Acura MDX at Acura of Ellicott City and worked with Larry Snyder. Anyone who has purchased a car before knows how long the actual purchasing process can be. However, my experience City and worked with Larry Snyder. Anyone who has purchased a car before knows how long the actual purchasing process can be. However, my experience with Larry and Acura of Ellicott City was seamless and completed in under an hour. I do recommend, once you've made your final vehicle selection, emailing your personal information (license, insur.) to your sales person and completing the short credit app. online prior to actually going in to finalize the purchase. This gives them time to make all the arrangements and prepare the paperwork ahead of time and be ready for your arrival. I had to wait several weeks for the car, due to the chip shortage following the pandemic manufacturing interruption, but Acura of Ellicott City honored all the original pricing and trade-in for 8 weeks even though costs had gone up. -- You have to appreciate the no-gouge honorableness! -- If you're looking for an Acura, go see Larry Snyder at Acura of Ellicott City! -- Val More
This is my 5th Acura purchase and I am sure it won't be my last. 2 of my 5 purchases have been with Acura of Ellicott City. I now feel like family and look forward to our growing relationship. Chris was my last. 2 of my 5 purchases have been with Acura of Ellicott City. I now feel like family and look forward to our growing relationship. Chris was full of knowledge and patience. There was no pressure and plenty of flexibility to make a choice that makes my heart smile. More
Great Service! Salesperson was fantastic! Knowledgeable! Easy to work and stays on the issues with quick communication. Great follow-up and enjoyed the friendly environment. Easy to work and stays on the issues with quick communication. Great follow-up and enjoyed the friendly environment. More
This is our 2nd time in 3 years buying 2 MDXs at the same time (for my mom and myself) at the same dealer. Their competitor dealership did not even come close in pricing (again). Ji the sales associate and time (for my mom and myself) at the same dealer. Their competitor dealership did not even come close in pricing (again). Ji the sales associate and Riley the manager were amazing. Super attentive, polite and most importantly professional. I always say customer service goes a long way and Acura of Ellicot City has once again proved itself (that’s 4 brand new cars from them in 3 years). I also want to point out that that even though they are a bit out of the way for us and there is a closer dealership- we always go for oil change to them because they are just that good! More
Everyone is so helpful & professional. My salesman was Damon Braxton. He never gave up on me @ helped me with what was in my best interest as far as the right vehicle. Damon went above & beyond. The finan Damon Braxton. He never gave up on me @ helped me with what was in my best interest as far as the right vehicle. Damon went above & beyond. The financial team is great!!!!! I’m so happy to be a part of the Acura Family. Thank you so much. More
Ellicott City Acura is a first class organization. The staff is knowledgeable, professional and courteous. No pressure. Just a pleasurable experience. Donnell Newton was most helpful in finding the spe staff is knowledgeable, professional and courteous. No pressure. Just a pleasurable experience. Donnell Newton was most helpful in finding the specific car I wanted. After the sale he was very generous in his time patiently explaining every detail of this high tech vehicle. Wonderful experience. Thank you Ellicott City Acura. More
I was very pleased with Chris Watson his salesmanship knowledge mannerism the overall experience. I had Mr.Watson as a salesman 16yrs ago and he even then was the BEST! knowledge mannerism the overall experience. I had Mr.Watson as a salesman 16yrs ago and he even then was the BEST! More
Damon Braxton was First Class, and was the reason I ended up leasing the Acura after a long day of "car shopping." Well versed on the vehicle, warm approach to gaining my business in a meaningful way. Damo up leasing the Acura after a long day of "car shopping." Well versed on the vehicle, warm approach to gaining my business in a meaningful way. Damon also went above and beyond in many ways, most notably when he personally detailed my car at the end of the day when the detailer had left for the day. (I also enjoyed working with Jordan to get the deal done) Great service and experience... More