Acura of Johnston

Very knowledgable and paid attention to details I really appreciate the service John Rowald gave to me when I purchased my 2017 Acura MDX. He explained the difference between RDX and MDX and sent m I really appreciate the service John Rowald gave to me when I purchased my 2017 Acura MDX. He explained the difference between RDX and MDX and sent me paperwork outlining side by side models. He was patient with me through the process as I was researching and getting comfortable with the decision to purchase new or used. John responded quickly to my questions thru text, email or phone calls. I would highly recommend him to my friends and family. He knows his "stuff" and can explain it in "layman terms" to folks that aren't car experts. He's friendly and really took the time to listen to my questions and comments even though he was very busy with other clients, I never felt second best. I love the car and glad I switched from a Subaru to an Acura! Thanks John and Happy New Year..also the cookies that you sent to me were great! More

great experience Both the GM and sales representative were courteous, knowledgeable, and professional. I thought the overall experience was very positive and I apprec Both the GM and sales representative were courteous, knowledgeable, and professional. I thought the overall experience was very positive and I appreciated the willingness to work with me. More

Service of my Acura The service and staff at your Johnston. Iowa location is and has always been superior. Both Matt and Jeremy are always welcoming and thorough when exp The service and staff at your Johnston. Iowa location is and has always been superior. Both Matt and Jeremy are always welcoming and thorough when explaining the service needed. I appreciate Acura of Johnston. More

Smooth as always Smooth and quick service as usual...I like the text alerts...Thanks for the heads up on lifetime tire rotation...Thanks for your help, Matt! Smooth and quick service as usual...I like the text alerts...Thanks for the heads up on lifetime tire rotation...Thanks for your help, Matt! More

Well pleased I went to pick up my vehicle after an oil change and they noticed bird droppings on the car. They ran the car through the car wash again. Nice touch I went to pick up my vehicle after an oil change and they noticed bird droppings on the car. They ran the car through the car wash again. Nice touch to see someone cared!😀 More

Easy quick. They did a great job getting me in first thing and taking care of my car right away so I could get back to work. They did a great job getting me in first thing and taking care of my car right away so I could get back to work. More

A+++ Service Overnight and unexpectedly, one of my tires went completely FLAT. I talked to Service Manager, Matt Johnson, and he sent a service man out to fill th Overnight and unexpectedly, one of my tires went completely FLAT. I talked to Service Manager, Matt Johnson, and he sent a service man out to fill the tire. I was afraid the tire might suddenly go flat again, so the service man followed my car as I drove to Acura, 4 miles away. Turns out I picked up vicious looking construction nail. In speaking to Matt about tire issues, I decided to sign up for their Nitrogen Tire Inflation service and, POOF, the service call and repair costs were waived! ...I was pleasantly surprised even further because the nitrogen-filled tires are giving me a quite noticeably smoother ride! Thank you, Matt !!! :-) More

Top-flight Service Today I had my routine oil and oil filter changed. Matt Johnson informed me that the service would take about an hour and he was spot on. My Acura w Today I had my routine oil and oil filter changed. Matt Johnson informed me that the service would take about an hour and he was spot on. My Acura was returned washed and vacuumed with the tires rotated and filled with nitrogen. I appreciate the spot service check. This was accomplished without need of an appointment with the drive-in oil change servicing. I am always treated cordially, promptly and courteously. The lounge area is comfortable and the computer power cord access is a nice touch. More

Very good. I came in for my quarterly car check up. They knew that I always wanted a loaner car and had it ready right away. They let me know when the car was I came in for my quarterly car check up. They knew that I always wanted a loaner car and had it ready right away. They let me know when the car was done. Everything was seamless. More

Very Satisfied!! We had the pleasure working with John Rowold. He responded to my initial emails that I had sent to the dealership inquiring about the 2017 MDX. He w We had the pleasure working with John Rowold. He responded to my initial emails that I had sent to the dealership inquiring about the 2017 MDX. He was very quick with his responses and made sure I had all the information that I had asked for and more. He was very pleasant, professional and helpful! John was very nice and very thorough and informative with our purchase of the MDX. He answered all of our questions and made the transaction very easy! We were very pleased with the service and most of all our new vehicle!! More