Acura of Johnston

Excellent service, friendly and timely. Appointment was on the date that I asked for, they were ready with the paper work for me and they provided a loaner for me. Car was ready when they p Appointment was on the date that I asked for, they were ready with the paper work for me and they provided a loaner for me. Car was ready when they promised. More

Great Customer Service Friendly staff and very helpful, answered all my questions and explained everything to me. Worked with me on doing services over a period of time ins Friendly staff and very helpful, answered all my questions and explained everything to me. Worked with me on doing services over a period of time instead of all at once. More

Our 3rd new Acura It was a truly pleasant experience dealing with Elvis as we evaluated the options we wanted on our new TLX. He was knowledgable and patient as he expl It was a truly pleasant experience dealing with Elvis as we evaluated the options we wanted on our new TLX. He was knowledgable and patient as he explained the process of learning how to manage the software inputs that were new to us. We will definatly look forward to dealing with him in the future. More

Perfect Great customer service. Great loaner vehicle. Did exactly what I was told and faster than expected. Great job from first contact to final pick up. Great customer service. Great loaner vehicle. Did exactly what I was told and faster than expected. Great job from first contact to final pick up. More

Sons first car Came here to find my son his first car...Tyler Dolph and team went above and beyond to get him into the car he wanted!! Came here to find my son his first car...Tyler Dolph and team went above and beyond to get him into the car he wanted!! More

great service Dropped car for service, prompt shuttle to my office. Picked up at the designated time with no surprises. Plus the wash and vacuum was good. Dropped car for service, prompt shuttle to my office. Picked up at the designated time with no surprises. Plus the wash and vacuum was good. More

2016 MDX PURCHASE Went to the dealer to get my airbag replaced on my 2005 MDX. As always Acura of Johnston provides me a new vehicle to use while mine is being service Went to the dealer to get my airbag replaced on my 2005 MDX. As always Acura of Johnston provides me a new vehicle to use while mine is being serviced. Well this trip Matt gave me a 2016 MDX to use. Needless to say you know the rest of the story. This new MDX was so nice to drive I got back to the dealership and traded for the new one. My intentions were to get my 2005 campaigned and go home. John worked hard to help me without pressure. Gave me time to do a little Internet search to feel confident they were pricing the new vehicle fairly and that the trade value for my 2005 was fair as well. Today I have a beautiful new MDX in the garage and I feel very good about the staff and their professionalism. In fact it was a fun experience working with Matt, John and Tim. More

Excellent, helpful work on periodic service needs. It was easy to schedule an appointment when I wanted it. Had work order ready when we arrived. and reviewed work to be done. Brian connected my new ce It was easy to schedule an appointment when I wanted it. Had work order ready when we arrived. and reviewed work to be done. Brian connected my new cell phone to the car system for us. The work was done on time and they called when they said they would. They listed the scheduled service work to be done next time and fully explained everything. Jeremy made servicing our car a pleasant experience. I may consider taking my other non-Acura car there for service. More

Acura service Matt was very good in explaining the problems and fixing. Very friendly and respectful. Service is good and vehicle was delivered on time. I will def Matt was very good in explaining the problems and fixing. Very friendly and respectful. Service is good and vehicle was delivered on time. I will definitely recommend to others. More

Wonderful My experience with Acura of Johnston was great. Brian was supper .he new everything about the vehicle and explained it to us. I would recommend Brian My experience with Acura of Johnston was great. Brian was supper .he new everything about the vehicle and explained it to us. I would recommend Brian to anyone that would be interested in an Acura or a car in general. More