Acura of Johnston

I have been getting my car serviced at this dealership for about 16 years. For the first 10 or so years, I got great service. In the last few years I started getting recommendations for needed repairs th for about 16 years. For the first 10 or so years, I got great service. In the last few years I started getting recommendations for needed repairs that seemed suspicious to me in that those recommendations were never mentioned again on later visits. I started feeling like I was being taken for a ride. The service I got was also shoddy. On at least two occasions, I have had to bring my car back (120 miles one way) to get a badly done job corrected. I must mention that I have found the last service advisor I dealt with, Tyler Weltha, to be someone I could trust. He explained the estimates thoroughly and seemed to respect and care about me as a customer. More

Bought my car from Acura in 2019. Always great service, friendly and knowledgeable. When I'm ready to purchase a new vehicle, they will be getting my business again. friendly and knowledgeable. When I'm ready to purchase a new vehicle, they will be getting my business again. More

I come here for all my vehicle maintence. Scott is the person I deal with regularly. He is always helpful and professional. I recommend Acura to all my friends person I deal with regularly. He is always helpful and professional. I recommend Acura to all my friends More

Always taken good care of my vehicle. Been going here 20 years now great job. years now great job. More

Sales people were great, service managment poor and easy not around to talk to me about the situation not around to talk to me about the situation More

Service was efficient and proper documentation was provided for my records. I appreciated the shuttle service to assist me in staying on top of caring for my car. Overall good experience. provided for my records. I appreciated the shuttle service to assist me in staying on top of caring for my car. Overall good experience. More

Scott Mears capably handled issues related to by RLX which became disabled as my wife and I were returning to Kansas City from Minnesota. He oversaw a thorough assessment of the issues, as well as the which became disabled as my wife and I were returning to Kansas City from Minnesota. He oversaw a thorough assessment of the issues, as well as the warranty and repair process (including a new fuel tank from California and supply chain delays). He was excellent. More

I was greeted before I got to the door my service was excellent the waiting room was very clean and they even had Diet Coke for me excellent the waiting room was very clean and they even had Diet Coke for me More

Had a great experience with Tyler. He kept me up to date with the progress of my SUV. with the progress of my SUV. More

Very professional and great service ! Highly recommended Very professional and great service ! Highly recommended to everyone ! You won’t be disappointed ! I’ll be back for my car service. Very professional and great service ! Highly recommended to everyone ! You won’t be disappointed ! I’ll be back for my car service. More